Receptionist - Bilingual

Sonrava Health•Chula Vista, CA
•$18 - $22

About The Position

The Receptionist is the face of the dental practice and helps provide a welcoming experience for patients. The role is based in a modern, fully equipped Western Dental / Brident Dental practice and includes front-desk, appointment, communication, and administrative duties. The receptionist also supports local marketing initiatives that promote brand awareness and new patient growth.

Requirements

  • Some training or experience using multi-line phones and computers.

Responsibilities

  • Acknowledge, smile, and greet patients upon arrival and dismissal.
  • Respond to patient questions and concerns according to company policies.
  • Answer telephones.
  • Schedule appointments, maintain the appointment book, and confirm appointments.
  • Follow up on no-shows and appointment cancellations.
  • Register patients on the sign-in sheet.
  • File charts.
  • Handle cash.
  • Check voicemail daily.
  • Maintain a clean and friendly patient waiting area.
  • Undertake other duties and responsibilities requested by the Office Manager or PDM.
  • Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401(k) plan
  • Highly competitive salaries
  • Professional training
  • Growth and career advancement opportunities
  • Tuition reimbursement for certifications
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