Part-time Event Receptionist

Toyota Center•Houston, TX

About The Position

The Part-Time Event Receptionist is the first point of contact for guests, staff, and callers during Toyota Center events. The role provides customer service, manages incoming communications, and supports administrative and event operations in a fast-paced environment. The receptionist is expected to demonstrate the One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

Requirements

  • High school diploma or equivalent.
  • Two or more years of receptionist, customer service, or administrative experience.
  • Experience with multi-line phone systems.
  • Strong communication, organizational, and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency with basic computer and office software applications.
  • Ability to adjust to changing work hours and locations as needed.
  • Ability to transfer and move items for departmental needs.

Responsibilities

  • Greet visitors and staff with a positive, helpful attitude and provide excellent customer service.
  • Operate a multi-line phone system and manage incoming calls.
  • Answer inquiries, route calls, and take messages as needed.
  • Provide event- and office-related information to callers and visitors.
  • Handle confidential information with discretion.
  • Maintain a clean, organized, and professional reception area.
  • Perform other duties as assigned.
  • Demonstrate the One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
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