Quality Assurance Analyst Jobs

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Quality Assurance Analyst (Remote - US)

ICF•Reston, VA
•Remote

About The Position

ICF’s Digital Modernization Division is a technology department providing digital transformation services to federal agencies. Its work includes low-code platforms, mobile applications, robotic process automation, and data analytics, as well as architecture and planning, implementation, integration, analytics, and operations and maintenance. The Quality Assurance Analyst will support a new Salesforce.com implementation for the Department of Transportation. The role offers opportunities to work on new projects and develop professionally. The analyst will evaluate requirements and user stories, perform testing across system, integration, and regression levels, identify and track defects, and apply quality engineering practices throughout the Agile product lifecycle. The role also includes leading or supporting user acceptance testing, preparing test scripts and documentation, troubleshooting issues, and collaborating with development teams. Based on experience and interests, the analyst may also support growth activities such as requests for information and proposals, prototypes, and presentations. Team members are expected to maintain appropriate certifications for their practice expertise.

Requirements

  • Must have lived in the United States for the past four years, and work must be performed in the United States due to federal contract requirements.
  • At least 3 years of experience in quality assurance and/or quality control in SaaS applications.
  • Experience with functional, regression, integration, and performance testing.
  • Experience with manual testing, automated testing, or both; proficiency in test automation, bug tracking and management, test planning, and documentation is required.
  • Experience leading UAT, writing test scripts and user guides, creating test data, and testing in multiple environments.
  • Ability to obtain and maintain a Federal Public Trust.
  • Must be a U.S. citizen or permanent resident, per federal contract requirements.

Nice To Haves

  • Bachelor’s degree in a technical field such as Computer Science, Engineering, or a related discipline.
  • Strategic perspective and business acumen, including the ability to consider broad challenges and future scenarios.
  • Excellent communication and interpersonal skills, with the ability to communicate clearly and concisely.
  • Prior experience providing testing deliverables within Agile and Scrum methodologies, tracking defects, and working with a team on resolution.
  • Experience on U.S. federal government projects.
  • Experience with Salesforce and a Salesforce Administrator certification.
  • Experience with Jira, Confluence, or equivalent tools.

Responsibilities

  • Analyze user stories and requirements for validity and feasibility.
  • Collaborate closely with team members and other departments.
  • Execute system, integration, and regression testing.
  • Detect and track software defects and inconsistencies, and report bugs and errors to development teams.
  • Provide timely solutions and help troubleshoot issues.
  • Apply quality engineering principles throughout the Agile product lifecycle.
  • Provide support and documentation.
  • Lead or support user acceptance testing (UAT).
  • Write test scripts and user guides, create test data, and test in multiple environments.
  • Support growth-related activities such as requests for information (RFI), requests for proposals (RFP), prototypes, and oral presentations, as appropriate.
  • Maintain appropriate certifications necessary for the employee’s practice expertise.

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Common questions about Quality Assurance Analyst careers and jobs.

Based on current job postings on Teal, the average Quality Assurance Analyst salary in the US is approximately $86,000 per year, with a typical range of $48,000 to $140,000.
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