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ICF’s Digital Modernization Division is a technology department providing digital transformation services to federal agencies. Its work includes low-code platforms, mobile applications, robotic process automation, and data analytics, as well as architecture and planning, implementation, integration, analytics, and operations and maintenance. The Quality Assurance Analyst will support a new Salesforce.com implementation for the Department of Transportation. The role offers opportunities to work on new projects and develop professionally. The analyst will evaluate requirements and user stories, perform testing across system, integration, and regression levels, identify and track defects, and apply quality engineering practices throughout the Agile product lifecycle. The role also includes leading or supporting user acceptance testing, preparing test scripts and documentation, troubleshooting issues, and collaborating with development teams. Based on experience and interests, the analyst may also support growth activities such as requests for information and proposals, prototypes, and presentations. Team members are expected to maintain appropriate certifications for their practice expertise.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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