Quality Assurance Analyst (Remote - US)
About The Position
ICF’s Digital Modernization Division is hiring a Quality Assurance Analyst to support a new Salesforce.com implementation for the Department of Transportation. The division provides digital transformation services to Federal agencies, including architecture and planning, system implementation, integration, analytics, and operations and maintenance, using low-code platforms, mobile applications, robotic process automation, and data analytics platforms. The role is open to 100% remote work anywhere in the United States, and the work must be performed in the United States due to federal contract requirements. The analyst will contribute to new projects and apply quality engineering principles throughout the Agile product lifecycle. Depending on experience and interests, the technology professional may also support growth activities such as RFIs, RFPs, prototypes, and oral presentations. Team members are expected to maintain appropriate certifications for their practice expertise.
Requirements
- Must have lived in the United States for the past four years, and all work must be performed in the United States.
- At least 3 years of experience in quality assurance and/or quality control in SaaS applications.
- Experience with functional, regression, integration, and performance testing.
- Experience in manual testing, automated testing, or both; proficiency in test automation, bug tracking and management, test planning, and documentation.
- Experience leading UAT, writing test scripts and user guides, creating test data, and testing in multiple environments.
- Ability to obtain and maintain a Federal Public Trust.
- Must be a U.S. citizen or permanent resident, per federal contract requirements.
Nice To Haves
- Bachelor’s degree in a technical field such as computer science, engineering, or a related discipline.
- Strategic perspective and business acumen, including the ability to consider broad views of challenges and future scenarios.
- Excellent communication and interpersonal skills, with the ability to communicate clearly and concisely.
- Prior experience providing testing deliverables in Agile and Scrum methodologies, tracking defects, and working with a team on resolution.
- Experience on U.S. Federal Government projects.
- Experience with Salesforce and a Salesforce Administrator certification.
- Experience with Jira, Confluence, or equivalent tools.
Responsibilities
- Analyze user stories and requirements for validity and feasibility.
- Collaborate closely with team members and other departments.
- Execute system, integration, and regression testing.
- Detect and track software defects and inconsistencies, report bugs and errors to development teams, and help troubleshoot issues.
- Provide timely solutions, support, and documentation.
- Apply quality engineering principles throughout the Agile product lifecycle.
- Lead or support user acceptance testing (UAT), including writing test scripts and creating test data.
- Support growth-related activities such as RFIs, RFPs, prototypes, and oral presentations, depending on experience and interests.
- Maintain appropriate certifications necessary for practice expertise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
