US Quality Assurance Director

WNC Corporation•Milpitas, CA

About The Position

The US Quality Assurance Director leads multiple professional teams to achieve expected work results and performance goals. The role sets additional success milestones for the TGS strategy, plans cross-functional rotations, and supports global organizational development, talent growth, team expertise, and operational consistency. The director builds and optimizes customer-focused quality management systems that meet customer requirements and align with international standards such as VDA6.3, using IATF16949 as a benchmark. The position promotes consistent quality processes across global manufacturing sites, introduces Control Limit and OCAP methods for production and supply-chain early warning, and integrates DFM and FMEA into PSO management. The role plans departmental annual objectives, budgets, and staffing, and allocates resources across functions and regions. It collaborates with internal departments, external partners, vendors, and customers; establishes centralized systems for managing internal and external quality issues; and maintains effective cross-department communication. The director identifies and resolves operational and organizational issues, tracks Lesson Learned project implementation, conducts end-to-end quality reviews, and organizes quarterly workshops to develop DOE topics. As an internal technical expert, the director guides engineering development, reviews technical documents and projects, promotes intelligent applications and AI for process innovation and knowledge transfer, and supports global operational and digital transformation. The position develops key talent and future leaders, provides training and development opportunities, builds Mega customer CQFT teams led by AQM to provide end-to-end account services, and strengthens AQM and CQFT capabilities through workshops. The stated education requirement is a master's degree in Industrial Engineering, Quality Engineering, Systems Engineering, or a related field. The role requires quality management work experience and Chinese and English language ability.

Requirements

Master's degree in Industrial Engineering, Quality Engineering, Systems Engineering, or a related field.
Work experience in quality management.
Chinese and English language ability.
Problem-solving competency.
Results-oriented competency.
8D Methodology.
Engineering management.
Failure Mode and Effects Analysis (FMEA).
Failure Reporting Analysis and Corrective Action Systems.
ISO 9000.
Leadership training and development.
Requirements engineering.
Technical documents.

Responsibilities

Lead multiple professional teams to achieve expected work results and performance goals.
Set TGS strategy success milestones beyond those included in the KRA table.
Plan and promote cross-functional rotations to support global organizational development, talent development, team expertise, and operational consistency.
Build and optimize quality management systems that meet customer requirements and comply with international standards such as VDA6.3, using IATF16949 as a benchmark.
Establish unified global quality-control processes and consistent standards across manufacturing bases.
Introduce Control Limit and OCAP concepts and establish early-warning production and supply-chain quality management mechanisms.
Integrate DFM and FMEA into the PSO management system.
Plan departmental annual objectives, budgets, and human-resource allocation; adjust cross-functional and cross-regional resources to optimize performance and value.
Collaborate with departments, external partners, vendors, and customers to support task execution.
Establish centralized mechanisms to collect and manage external and internal quality issues under a unified system and rules.
Hold regular cross-department meetings and establish effective communication and collaboration processes.
Identify and resolve potential operational and organizational issues using internal and external resources, and propose innovative solutions.
Track Lesson Learned project implementation and conduct end-to-end quality management reviews of common issues.
Organize quarterly workshops to formalize and extend DOE process topics.
Provide engineering development direction and technical guidance as an internal expert; review technical documents and projects across teams.
Promote intelligent application tools and AI technology for process innovation and knowledge transfer, supporting global operations and standard and digital transformation.
Arrange workshops for capability building and professional exchange.
Identify and develop key and high-end talent, building future talent and leadership pipelines.
Provide training and development opportunities to strengthen team capabilities.
Build Mega customer CQFT teams led by AQM to provide end-to-end services and strengthen Mega account management.
Organize workshops to enhance AQM and CQFT team capabilities.