About The Position

The Consumer Products Strategic Analyst IV performs complex analysis to improve portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions. The role independently drives strategic improvements, large-scale projects, and initiatives while working with business counterparts and partner organizations, including Risk and Product teams. In the Strategy Validation Quality Assurance role, the analyst is responsible for end-to-end QA validation of changes affecting the Strategy Decision Engine (SDE). The analyst assesses and challenges business requirements, identifies gaps and implementation risks, designs comprehensive testing, and determines whether changes are implemented accurately and perform as intended. The role includes reviewing, troubleshooting, and modifying complex macro-driven SAS code and developing independent SAS programs to validate results, investigate discrepancies, and identify defects. The analyst supports SDE changes across Consumer Card, Home Loans, and Small Business portfolios and manages multiple complex initiatives in a fast-paced environment. The position may also include associate-management responsibilities, including coaching, performance feedback, inclusive leadership, risk discipline, expense management, talent development, and delivery of business outcomes. Bank of America describes an in-office culture with role-specific flexibility based on responsibilities and business needs.

Requirements

  • Advanced SAS programming expertise, including complex data manipulation, joins, macro programming, troubleshooting, and modification of existing code.
  • Experience working with large, complex datasets and enterprise data environments such as Hadoop, Teradata, SQL Server, and Oracle.
  • Ability to independently develop SAS/SQL code for data validation, reconciliation, defect investigation, and ad hoc analysis.
  • Strong critical-thinking skills, including the ability to challenge requirements, identify gaps and unintended consequences, and determine appropriate testing approaches independently.
  • Experience translating complex business requirements into comprehensive end-to-end testing scenarios and validation criteria.
  • Strong analytical and root-cause analysis skills to investigate discrepancies across data, requirements, strategy logic, and code.
  • Ability to quickly develop expertise across multiple products, strategies, processes, and data structures.
  • Strong attention to detail and ability to independently manage multiple complex initiatives and competing deadlines.
  • Strong written and verbal communication skills, including the ability to clearly explain technical findings.

Nice To Haves

  • Knowledge of Bank of America data environments, Consumer Credit Assistance/Collections products, strategy decisioning, and operational processes.
  • Experience validating complex decision-engine, rules-based, or strategy implementations.
  • Experience in a controlled QA environment involving formal requirements, traceability, defect management, and implementation validation.

Responsibilities

  • Perform complex analysis of financial models, market data, financial data, and portfolio trends to improve product performance, portfolio risk, profitability, forecasting, and operational performance.
  • Coach and mentor peers on systems and business and technical topics; serve as a subject matter expert across multiple topics.
  • Identify business trends based on economic and portfolio conditions and communicate findings to senior management.
  • Support large-scale projects, platform conversions, and integrations through advanced reporting and analytics-based insights.
  • Review and critically assess Business Requirements Documents (BRDs) for gaps, inconsistencies, unclear requirements, testing risks, and unintended impacts.
  • Partner with Strategy Owners and change teams to clarify and strengthen business requirements so they are measurable and testable.
  • Develop end-to-end test plans, test scripts, and requirements traceability matrices (RTMs).
  • Review and interpret complex existing SAS programs, including macro-driven code, and modify or enhance code to support strategy requirements and testing.
  • Develop independent ad hoc SAS programs to validate results, reconcile data, investigate anomalies, and confirm implementation accuracy.
  • Analyze test results and perform root-cause analysis to determine whether discrepancies stem from requirements, data, code, strategy logic, or implementation.
  • Identify, document, communicate, and support remediation of defects throughout the testing lifecycle.
  • Work across multiple data sources, products, and strategy environments to ensure end-to-end validation.
  • Collaborate with Strategy, Technology, Risk, Operations, and other stakeholders to support accurate implementation of SDE changes.
  • If managing associates, model an inclusive environment; promote process and data excellence; communicate enterprise decisions; maintain risk discipline; coach and provide feedback; manage expenses and budgets; build talent; and prioritize, inspect, and delegate work to deliver business outcomes.

Benefits

  • Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
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