About The Position

The Strategy Validation Quality Assurance analyst performs end-to-end QA validation of changes to the Strategy Decision Engine (SDE), assessing requirements, designing testing, and determining whether changes are implemented accurately and perform as intended. The role supports SDE changes across Consumer Card, Home Loans, and Small Business portfolios and requires expertise across multiple products, strategies, processes, and data structures. The analyst independently manages multiple complex initiatives in a fast-paced environment and works with Strategy, Technology, Risk, Operations, and other stakeholders. The position reviews and challenges Business Requirements Documents (BRDs), identifies gaps and implementation risks, and partners with change owners to clarify requirements before testing. It translates requirements into comprehensive test plans, scripts, and requirements traceability matrices. The technical work includes reviewing, troubleshooting, and modifying complex macro-driven SAS code, as well as developing independent SAS programs to validate results, investigate discrepancies, and identify defects. The broader role performs complex analysis to improve portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions. It may also include coaching and mentoring peers, communicating trends to senior management, supporting large-scale projects, and managing associates.

Requirements

  • Advanced SAS programming expertise, including complex data manipulation, joins, macro programming, troubleshooting, and modifying existing code.
  • Experience working with large, complex datasets and enterprise data environments such as Hadoop, Teradata, SQL Server, and Oracle.
  • Ability to independently develop SAS and SQL code for data validation, reconciliation, defect investigation, and ad hoc analysis.
  • Strong critical-thinking skills, including the ability to challenge requirements, identify gaps and unintended consequences, and determine appropriate testing without relying solely on predefined test cases.
  • Experience translating complex business requirements into comprehensive end-to-end test scenarios and validation criteria.
  • Strong analytical and root-cause analysis skills to investigate discrepancies across data, business requirements, strategy logic, and code.
  • Ability to quickly develop expertise across multiple products, strategies, processes, and data structures.
  • Strong attention to detail and ability to independently manage multiple complex initiatives and competing deadlines.
  • Strong written and verbal communication skills, including the ability to clearly explain technical findings.

Nice To Haves

  • Knowledge of Bank of America data environments, Consumer Credit Assistance/Collections products, strategy decisioning, and operational processes.
  • Experience validating complex decision-engine, rules-based, or strategy implementations.
  • Experience working in a controlled QA environment involving formal requirements, traceability, defect management, and implementation validation.
  • Analytical thinking, business analytics, data and trend analysis, fraud management, problem solving, collaboration, innovative thinking, monitoring, surveillance and testing, presentation skills, risk management, data visualization, interpretation of relevant laws, rules and regulations, issue management, and oral and written communications.

Responsibilities

  • Review and critically assess BRDs for gaps, inconsistencies, unclear requirements, testing risks, and unintended impacts before implementation.
  • Partner with Strategy Owners and change teams to challenge and clarify requirements so business intent is defined, measurable, and testable.
  • Develop comprehensive test plans, test scripts, and requirements traceability matrices for end-to-end validation.
  • Review and interpret complex existing SAS programs, including macro-driven code, to understand strategy and validation logic.
  • Modify and enhance SAS code to support new strategy requirements and testing needs.
  • Develop independent ad hoc SAS programs to validate results, reconcile data, investigate anomalies, and confirm implementation accuracy.
  • Analyze test results and perform root-cause analysis to determine whether discrepancies arise from requirements, data, coding, strategy logic, or implementation.
  • Identify, document, communicate, and support remediation of defects throughout the testing lifecycle.
  • Work across data sources, products, and strategy environments to ensure comprehensive end-to-end validation.
  • Collaborate with Strategy, Technology, Risk, Operations, and other stakeholders to support accurate implementation of SDE changes.
  • Analyze financial models, market data, financial data, and portfolio trends to improve product performance, portfolio risk, profitability, forecasting, and operational performance.
  • Coach and mentor peers on systems and business and technical topics, and serve as a subject matter expert.
  • Identify business trends based on economic and portfolio conditions and communicate findings to senior management.
  • Support large-scale projects, such as platform conversions or new project integrations, through advanced reporting and analytics-based insights.
  • If assigned managerial responsibilities, model inclusion, promote operational excellence and sound risk management, coach employees, manage expenses and budgets, build talent, and deliver business outcomes.

Benefits

  • Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
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