Quality Assurance Analyst II

American Equity•Des Moines, IA

14h

About The Position

The Quality Assurance Analyst II plans and conducts quality-control testing and analysis to ensure application products and services meet organizational standards and end-user requirements. The role includes test planning, test design, and test execution, as well as administrative and support activities. The analyst performs manual functional and regression testing, executes existing automated tests, documents requirements traceability, investigates production issues, reports defects, and contributes to test strategies and project reporting. The analyst may lead low- to medium-complexity QA projects and participate in automation framework development.

Requirements

Bachelor’s degree in Business, Finance, or a related field, plus related industry experience, or an equivalent combination of education and/or experience.
Insurance industry experience working with annuity principles and products, and related federal and state laws.
Strong customer service orientation.
Effective verbal and written communication skills, including the ability to present information and respond to questions.
Mathematical skills and strong attention to detail.
Ability to analyze and synthesize complex information.
Proficiency with Microsoft applications and other software such as LifePRO.
Business acumen and the ability to understand the business implications of work.
Ability to work effectively in a team environment.
Knowledge of the software development life cycle and basic QE processes.
Knowledge of typical QA tools, such as test case and defect management tools.
Familiarity with AEL applications and typical policy and agent lifecycles.
Willingness to learn newer QA techniques, processes, and tools.
Strong understanding of the QE testing process.
Understanding of AEL’s application landscape, key integrations, and policy and agent lifecycles.

Nice To Haves

Proficiency in a specialized testing skillset, such as browser and mobile compatibility, device testing, IVR, Salesforce, FAST, or production parallel testing.

Responsibilities

Perform manual functional testing and manual regression testing, and execute previously automated tests.
Analyze requirements and communicate issues to the QA Manager and project team members.
Write test cases and document traceability to requirements using a test case management tool such as qTest.
Research production application problems and communicate findings to appropriate parties for resolution.
Find and file bugs.
Use available test data and create new test data as needed.
Assist the QA project lead with test strategy, test plans, and project reports.
Lead QA work on low- to medium-complexity projects.
Deliver assignments with quality, readability, and timeliness.
Create QA estimations, test strategy documents, and project closure documents.
Create and communicate daily status reports for active projects.
Identify test issues proactively and develop strategies to mitigate schedule impacts.
Create tasks for the offshore team according to the test plan and daily changes.
Participate in automation framework creation.
Maintain the regression test suite for assigned AEL applications.
Perform other duties as assigned.