Quality Assurance Analyst - Defense Health Agency (DHA)

KSA Integration•Stafford, VA
•Hybrid

About The Position

The Quality Assurance Analyst supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract by running the enterprise Quality Assurance Program (QAP) for the Department of Defense (DoD) DES. The work helps ensure disability decisions are accurate and consistent for Service members. KSA Integration is hiring two analysts for this program. The position is contingent upon contract award. The role is hybrid remote, with day-to-day work conducted remotely and Government meetings held virtually. Candidates must live within commuting distance of Defense Health Headquarters in Falls Church, Virginia. The full-time schedule is 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday, except federal holidays. The anticipated start date is late November 2026. KSA Integration is a Service-Disabled Veteran-Owned Small Business providing business and management solutions through its Warrior Readiness and Warrior Care portfolios. The company describes itself as a rapidly growing government contractor focused on customer service, on-time performance, continuous improvement, company culture, and employee well-being.

Requirements

  • Bachelor's degree.
  • At least 3 years of quality assurance, compliance, or audit experience.
  • Strong analytical writing skills.
  • Pass a Tier 1 background investigation and qualify for a Common Access Card (CAC).
  • Within 30 days of start, complete DHA contractor annual training, DHA telework training and agreement, and privacy training for Personally Identifiable Information (PII) and Protected Health Information (PHI).
  • Handle Controlled Unclassified Information (CUI) and PHI only on a Government-furnished laptop.
  • Live within commuting distance of Defense Health Headquarters in Falls Church, Virginia.

Nice To Haves

  • Experience reviewing Medical Evaluation Board (MEB) or Physical Evaluation Board (PEB) cases, or other disability or benefits determinations.
  • Lean Six Sigma Green Belt.

Responsibilities

  • Execute the DES QAP under DoD Manual 1332.18, Volume 2.
  • Maintain QAP checklists, sampling requirements, and assessment procedures.
  • Draft decision papers within five business days when a QAP procedure needs to change.
  • Draft the quarterly QAP Report and track Military Department compliance.
  • Review program performance against goals and recommend process changes.

Benefits

  • Medical, dental, and vision coverage; the company pays 82% of the employee premium and 25% toward dependent premiums.
  • HSA/FSA medical plans.
  • Paid time off (PTO).
  • Flexible work environment and encouragement of work/life balance.
  • 401(k) with company match.
  • Federal holidays observed.
  • Professional development and tuition reimbursement program.
  • Annual career development process.
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