Program Specialist Jobs

About The Position

Requirements

• Bachelor’s degree in human resource management, talent development, organization development or related field required.
• Minimum of four (4) years of experience in program, project and stakeholder management.
• Highly skilled in developing and designing content and programs grounded in adult learning, experiential learning, and social learning theories.
• Proficient in utilizing an LMS to track participation and measure program effectiveness.
• Experienced in incorporating competency models to develop methods and techniques for defining learning and behavioral outcomes.
• Demonstrated ability to assess quality and evaluate instructional content in relation to desired learning or behavioral outcomes.
• Demonstrated ability to onboard and coach leaders for successful assimilation.
• Demonstrated ability to apply knowledge of adult learning instructional methods and techniques for self-directed and action learning.
• Demonstrated ability to communicate in a clear, comprehensible manner, verbally and written required.
• Excellent technical, project management, and presentation skills, including expertise using an LMS, instructional design authoring tools (e.g. Storyline), and Microsoft Office (e.g. Outlook, Teams, Word, Excel, PowerPoint, MS Project) along with other related software.
• Background check clearance required.

Nice To Haves

• Master’s degree preferred.
• Associate Professional in Talent Development (APTD) or Certified Professional in Talent Development (CPTD) preferred.

Responsibilities

• Coordinate and support the implementation of Leadership development programs e.g. leader onboarding, mentoring program and leader rotational assignment program.
• Analyze talent data (Openings, Exit Interviews, HRIS data, etc.) to evaluate program offerings and identify development opportunities.
• Facilitate assigned leadership development courses and new employee orientation (NEO).
• Evaluate course and program effectiveness using established frameworks, such as Kirkpatrick’s levels, supporting leader onboarding with a focus on cultural integration, and fostering a positive learning environment.
• Collaborate with staff to build support for initiatives, develop training materials, and ensure accurate tracking of participation and completion via the Learning Management System (LMS).
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.
• Ensure a workplace where employees are engaged, their dignity is valued, and they have a sense of belonging both within their specific role and within the organization overall.
• Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community.
• Design competency-based leadership development programs for all levels of leaders within the organization.
• Coordinate logistical tasks associated with planning and execution of leadership development programs including communication planning.
• Facilitate in-person and virtual learning events to small and large audiences of varying leadership levels, including new employee orientation.
• Coordinate leader onboarding process and program with a focus on cultural integration and demonstration of leadership competencies.
• Continuously assess organizational needs and course content to ensure alignment with goals.
• Create a positive and safe learning environment for all learners.
• Collaborate with internal staff to build consensus and buy-in and to gain sponsorship for leadership development programs.
• Analyze all relevant data and take the appropriate actions to improve the quality and effectiveness of leadership development programs.
• Track and report on the evaluation and effectiveness of leadership development programs.
• Develop effective module support materials including workbooks, surveys, assessments and job aids as needed.
• Monitor program participation and completion using the Learning Management System (LMS).
• Provide coaching and feedback to leaders to guide self-discovery and understanding and to support performance of team members.
• Respond to all incoming correspondence and questions in a timely manner; including but not limited to inquiries received via email, telephone, text message, and fax.
• Ensure reasonable measures are taken to protect confidential and/or sensitive information as well as ensuring the security of all LSSI systems is maintained.
• Responsible for completing all required training assignments as well as complying with the related organizational, administrative, and programmatic policies.
• Perform all other duties and tasks as assigned.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training