Supervisory Program Specialist (Charge Card)

Office of the Secretary of the Interior • Lakewood, CO

2d

About The Position

The incumbent serves as the subject matter expert on all aspects of the Federal government charge card program for IBC's Charge Card Support Center (CCSC). The role oversees charge card program operations and implementation of applicable laws, regulations, policies, task-order provisions, and updated business processes. The supervisor also manages the Charge Card team, including setting priorities, assigning work, balancing workloads, determining resource needs, and developing annual budgets for Charge Card services.

The position exercises personnel-management responsibilities, including directing and reviewing staff work, advising employees on policies and program objectives, resolving team problems, setting performance expectations, providing feedback, addressing performance or conduct issues, and encouraging staff development. Positions are listed in Lakewood, Colorado, and Herndon, Virginia. The role permits a flexible work schedule and may allow occasional telework with supervisor approval and subject to agency eligibility policy.

Requirements

• U.S. citizenship is required.
• Must be suitable for Federal employment based on a background investigation and maintain a favorable background investigation through Continuous Vetting for the duration of employment.
• Direct deposit of pay is required.
• Selective Service registration is required for male applicants unless exempt.
• Current or former career or career-conditional Federal employees with a break in service of less than one year must meet the applicable time-in-grade requirement, subject to stated exceptions.
• At the GS-14 level, one year of specialized experience equivalent to at least the GS-13 level is required.
• Specialized experience must include experience serving as a charge card program specialist; assigning work to a team of professionals; coaching individuals in problem-solving methods and techniques; providing leadership, direction, and technical expertise related to charge card programs; piloting and testing charge card tools and technologies; and analyzing financial information or data and advising management or making recommendations.
• Education cannot be substituted for the required experience.

Responsibilities

• Oversee all operational functions of a Government charge card program.
• Direct and oversee implementation of Public Law 112-194, Public Law 15-91, OMB Circular A-123 Appendix B, agency task-order provisions under the GSA SmartPay master contract, and agency-specific policies.
• Review and implement business processes in response to policy and regulatory updates affecting charge card requirements.
• Establish, maintain, and monitor the agency's charge card hierarchical structure in the servicing bank's Electronic Access System (EAS).
• Consult with servicing-bank officials and participating agencies and bureaus on hierarchical matters.
• Set work priorities, assign tasks to team members, evaluate workloads, and take measures to distribute work equitably.
• Determine resource needs and develop annual budgets for Charge Card services.
• Direct, coordinate, oversee, and review staff work; advise staff on policies, procedures, directives, goals, and objectives; and resolve team problems.
• Explain performance expectations, provide regular feedback, initiate and complete Employee Performance Appraisal Plans (EPAPs), and appraise key employees when needed.
• Initiate corrective action for employee performance or conduct problems.
• Review staff development needs and encourage self-development.

Benefits

• The job posting states that Federal employees receive a comprehensive benefits package, with benefits available to employees and their families; specific benefits depend on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed