Program Specialist Jobs

About The Position

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field OR Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field OR Equivalent combination of education and relevant experience
• Experience working with high-acuity behavioral health populations
• Ability to maintain professional boundaries and sound judgment in community settings
• Valid Rhode Island driver's license, reliable transportation, and proof of insurance
• Strong English written and verbal communication skills
• One to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings

Nice To Haves

• Experience within Assertive Community Treatment (ACT) programs
• Experience in Integrated Health Home environments
• Bilingual proficiency in Spanish or Portuguese and English
• Familiarity with supported employment and vocational rehabilitation resources
• Knowledge of community-based recovery and rehabilitation models

Responsibilities

• Serve as the primary care coordinator for an assigned caseload.
• Develop and implement comprehensive care plans that support physical, behavioral, and social well-being.
• Coordinate medical, dental, specialty, and behavioral health appointments.
• Assist clients with transportation, scheduling, and treatment follow-through.
• Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
• Collaborate with hospital staff and clinical providers to ensure smooth transitions following hospitalizations or higher levels of care.
• Promote health education, symptom management, and chronic disease management.
• Advocate for clients across healthcare, educational, legal, housing, and social service systems.
• Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
• Participate in multidisciplinary treatment planning and care coordination meetings.
• Monitor client well-being and promptly communicate safety concerns or changes in functioning.
• Assist clients in accessing essential resources such as housing, benefits, transportation, food, and other supports that promote stability and independence.
• Assist clients in identifying triggers and developing relapse prevention strategies.
• Support recovery planning and strengthen natural and community support systems.
• Conduct urine toxicology screening and breathalyzer testing when required.
• Reinforce recovery education under the guidance of licensed substance use treatment professionals.
• Assess educational and employment interests and connect clients with vocational resources.
• Support progress toward educational, employment, and independent living goals.
• Maintain accurate documentation and compliance with regulatory and program standards.
• Participate in trainings, continuing education, committees, and quality improvement initiatives.
• Contribute to the ongoing growth and evolution of EBCAP's CCBHC service model.

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• 403(b) retirement plan with employer match
• Employer-paid life insurance
• Generous paid time off
• Mileage reimbursement
• Tuition reimbursement
• Professional development opportunities
• Employee Assistance Program (EAP)