Residential Program Specialist III - Lead Staff

Work Unlimited•Salem, OR

11d•$20 - $21

About The Position

The Residential Program Specialist III (Lead Staff) supports the operation of 24-hour residential homes in collaboration with the Program Manager. The role combines direct care, office work, and on-call support, and is designed to provide mentorship for employees interested in promotion. The position is scheduled for 30–32 hours of direct care per week, 8–10 office hours per week, and 36 on-call hours. Weekend premium-pay hours are paid at up to $30 per hour. The RPS III supports residents’ daily needs and personal development, including skill-building, social engagement, independence, and community integration. The role also provides leadership through mentoring and training employees, role modeling workplace conduct and job proficiency, and supporting a collaborative residential team. There are no formal supervisory responsibilities. Work is primarily indoors and may be loud, with frequent interruptions. Evening, weekend, and overnight shift coverage and behavioral support may be required. Mandatory overtime assignments may be required at any Work Unlimited home if directed. The role may involve exposure to verbal and physical attacks, outdoor weather, and bodily fluids.

Requirements

High school diploma or GED.
At least 3 months of direct support or supervisory experience.
Basic computer literacy and ability to type without looking at the keyboard.
Must pass a DHS background check.
Must be a licensed driver and meet insurance driver standards: over 21 years of age, 5 years of driving experience, and no more than 3 infractions in the last 3 years.
Ability to maintain OIS certification.
Ability to maintain First Aid/CPR certification.
Ability to occasionally lift up to 50 pounds.
Manual dexterity to operate office equipment.
Ability to apply and maintain physical restraints for extended periods.

Responsibilities

Model a calm, non-reactive demeanor during crisis situations and demonstrate independent decision-making.
Model expected workplace conduct and proficiency in job tasks.
Model and participate in supporting residents’ independence and integration.
Train and mentor new employees in conjunction with management and the Associate Director of Training.
Plan weekly menus and grocery lists, checking available supplies before submission.
Maintain knowledge of medication supplies; reorder medications or treatments from pharmacies and arrange purchase of PRN stock as needed.
Review financial logs and receipts weekly; when assigned, manage budgeting, banking, receipts, bank reconciliation, and cash ledgers.
Prepare consult visit forms in Therap and schedule routine medical, dental, eye, mental health, and specialist appointments.
Evaluate appointment and consultation reports, ensuring required documentation and follow-up are completed.
Send monthly totals of residents’ away-from-home days to the Director of Residential Programs.
Post staff meeting minutes after each meeting.
Conduct and submit monthly safety walkthrough reviews; follow up on maintenance requests and report urgent concerns to management or the Director of Residential Programs.
Respond to on-call calls within 15 minutes and remain within 30 minutes of the worksite while on call.
Arrange coverage or cover open shifts during assigned on-call hours and remain available for the duration of those hours.
Submit schedule changes to management at the conclusion of each on-call rotation.
Provide direct care and operational support for 24-hour residential homes.