Residential Program Specialist III - Lead Staff

Work Unlimited•Corvallis, OR
•Onsite

About The Position

The Residential Program Specialist III (Lead Staff) provides operational and on-call support for 24-hour residential homes in collaboration with the Program Manager. The position combines direct care with office work and is intended to provide mentorship and leadership experience for employees interested in promotion. The role supports residents’ daily needs, personal growth, skill-building, social engagement, independence, and community integration, while modeling high standards of care and supporting colleagues through guidance, training, and role modeling. The schedule includes 30–32 hours of direct care per week, 8–10 office hours per week, and 36 hours on-call. On-call duties require responding within 15 minutes and remaining within 30 minutes of the worksite. Weekend premium-pay hours may be paid at up to $30 per hour. Shift coverage or behavioral support may be needed during evenings, weekends, and overnight, and mandatory overtime assignments may be required at any Work Unlimited home if directed.

Requirements

  • High school diploma or GED.
  • At least 3 months of direct support or supervisory experience.
  • Basic computer literacy and ability to type without looking at the keyboard.
  • Must pass a DHS background check.
  • Must hold a valid driver’s license and meet insurance driver standards: be over 21 years of age, have 5 years of driving experience, and have no more than 3 infractions in the last 3 years.
  • Ability to maintain OIS certification.
  • Ability to maintain First Aid/CPR certification.
  • Ability to occasionally lift up to 50 pounds.
  • Manual dexterity to operate office equipment.
  • Ability to apply and maintain physical restraints for extended periods of time.

Responsibilities

  • Model a calm, non-reactive demeanor during crisis situations and demonstrate independent decision-making.
  • Model expected workplace conduct and proficiency in job tasks.
  • Support residents’ independence and integration through modeling and participation.
  • Train and mentor new employees in conjunction with management and the Associate Director of Training.
  • Plan weekly menus and grocery lists, checking available supplies before submission.
  • Maintain knowledge of medication supplies; reorder medications or treatments and arrange purchase of PRN stock as needed.
  • Review financial logs and receipts weekly; when assigned, manage budgeting, banking, receipts, bank reconciliation, and cash ledgers.
  • Prepare consult visit forms in Therap and schedule routine medical, dental, eye, mental health, and specialist visits.
  • Evaluate appointment and consultation reports and ensure required documentation and follow-up are completed.
  • Send the Director of Residential Programs a monthly total of away-from-home days.
  • Post staff meeting minutes after each meeting.
  • Conduct and submit monthly online safety walkthrough reviews; follow up on maintenance requests and report urgent concerns to management or the Director of Residential Programs.
  • Respond to on-call calls within 15 minutes and remain within 30 minutes of the worksite while on-call.
  • Arrange coverage or cover open shifts during assigned on-call hours and remain available for the duration of those hours.
  • Submit schedule changes to management at the conclusion of each on-call rotation.

Benefits

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
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