Residential Program Specialist III - Lead Staff

Work Unlimited•Salem, OR

4d•Onsite

About The Position

Work Unlimited is seeking a dedicated and empathetic leader to support residents in its 24-hour residential homes. In collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) provides operational and on-call support while delivering direct care. The role is scheduled for 30–32 hours of direct care and 8–10 office hours per week, plus 36 hours on-call. It also serves as a mentorship opportunity for employees interested in promotion. The position supports residents’ personal growth, skill-building, social engagement, independence, and community integration. The Lead Staff member models high standards of care and workplace conduct, and trains and mentors employees in conjunction with management and the Associate Director of Training. The role includes household operations, documentation and quality-assurance duties, and responding to on-call needs. Weekend premium-pay hours are paid at up to $30 per hour.

Requirements

High school diploma or GED.
At least 3 months of direct-support or supervisory experience.
Basic computer literacy.
Ability to type without looking at the keyboard.
Must pass a DHS background check.
Must have a valid driver’s license and meet insurance driver standards: be over 21 years of age, have 5 years of driving experience, and have no more than 3 infractions in the last 3 years.
Ability to maintain OIS certification.
Ability to maintain First Aid/CPR certification.

Responsibilities

Model a calm, non-reactive demeanor during crisis situations and demonstrate independent decision-making.
Model expected workplace conduct and proficiency in job tasks.
Model and participate in supporting residents’ independence and integration.
Train and mentor new employees in conjunction with management and the Associate Director of Training.
Plan weekly menus and grocery lists, checking supplies before submitting orders.
Maintain knowledge of medication supplies; reorder medications or treatments and arrange purchases of PRN stock as needed.
Review financial logs and receipts weekly; when assigned, manage budgeting, banking, receipts, bank reconciliation, and cash ledgers.
Prepare consult-visit forms in Therap and schedule routine medical, dental, eye, mental-health, and specialist visits.
Evaluate appointment and consultation reports and update or facilitate necessary documentation and follow-up.
Send the Director of Residential Programs a monthly total of residents’ away-from-home days.
Post staff meeting minutes after each meeting.
Conduct and submit monthly safety walk-through reviews, follow up on maintenance requests, and report urgent concerns to management or the Director of Residential Programs.
Respond to on-call calls within 15 minutes and remain within 30 minutes of the worksite while on-call.
Arrange coverage or cover open shifts during assigned on-call hours and remain available for the duration of those hours.
Submit schedule changes to management at the conclusion of each on-call rotation.