Case Manager - Behavioral Health Specialist

The Emily Program • Seattle, WA

10d

About The Position

The Case Manager works in collaboration with the clinical team to identify, coordinate, and secure community-based resources that support clients’ ongoing treatment and recovery from eating disorders. The role facilitates admissions and discharges, coordinates outpatient care, and maintains current knowledge of community resources and how to access services from external providers and social agencies.

The Case Manager assesses and supports clients’ post-discharge needs, coordinates care plans with clients, families, the treatment team, external providers, and social service agencies, and helps ensure smooth transitions to continued or additional care. The role also supports admissions, group coverage, documentation, referrals, and organizational care goals.

This is a full-time position scheduled for 32 hours per week: Sunday 7:30 a.m.–4:00 p.m., and Monday, Tuesday, and Friday 8:30 a.m.–5:00 p.m. Compensation is $25.00–$30.00 per hour, with the final offer based on qualifications and experience.

Requirements

• Bachelor’s degree in mental health, healthcare, psychology, sociology, or a related field.
• Valid driver’s license and authorization to drive.

Nice To Haves

• Licensed Social Worker.
• Mental health case management experience.

Responsibilities

• Collaborate with the admissions team and on-site staff to facilitate client admissions and ensure client needs are addressed before and during intake.
• Assess clients’ post-discharge needs, including ongoing treatment, lodging, and community resources.
• Communicate discharge needs and plans with the treatment team.
• Partner with clients’ families or other support systems to develop and carry out discharge plans.
• Meet with clients weekly to assess post-discharge needs and support access to community-based resources.
• Manage unplanned discharges, including timely documentation and appropriate follow-up.
• Coordinate clients’ conditional return to treatment and address related needs or challenges.
• Obtain Releases of Information to support communication with external providers, facilities, and client support networks.
• Maintain close communication with the treatment team regarding client updates, discharge dates, and evolving needs.
• Liaise among clients, the treatment team, external providers, and social service agencies to align care plans.
• Partner with the Utilization Review team to provide clinical documentation for continued-stay reviews and insurance approvals.
• Network with external organizations to build referral relationships and facilitate transitions to additional or continued care.
• Provide backup admissions coverage, including welcoming clients, managing intake, answering questions, and supporting a smooth admission experience.
• Offer backup group coverage when needed and help new clients navigate the site on admission.
• Coordinate collection of outcome measures and client self-reports as needed.
• Participate in team meetings and collaborate to improve client care and support organizational goals.
• Maintain client records in accordance with organizational standards and applicable regulatory requirements.
• Complete referral paperwork for internal and external providers and social agencies.

Benefits

• HSA and PPO insurance, with HSA or FSA options through Blue Cross Blue Shield.
• Dental insurance through Delta Dental.
• Vision insurance through EyeMed.
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after the start date.
• Company 401(k) matching of up to 50% of the employee’s contribution, up to 6% of compensation.
• Accruing paid time off beginning with the first whole pay period.
• Seven paid holidays and one floating holiday, in addition to regular PTO.

What This Job Offers

• Job Type: Full-time