Pharmacy Manager Jobs

About The Position

Requirements

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Friendly, responsive customer service and team orientation.
• Verbal and written communication skills, including active listening.
• Mathematical reasoning skills for prescription calculations, including quantities and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; control precision when adjusting machines; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate and receive detailed information orally.
• Leadership skills, including delegation, motivation, coaching, feedback, accountability, and fostering collaboration.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts, coach team members, and follow up consistently on pharmacy performance measures.
• Promote safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails.
• Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular focus on protecting cold chain products.
• Conduct onboarding for new Technicians and Pharmacists at the store and district level, including CVS workflow training, and monitor timely completion of training and licensure requirements.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues or concerns to the Rx DL as needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, deliver annual reviews, and address performance gaps.
• Remain flexible to meet scheduling and business needs; write or delegate and oversee preparation of the pharmacy schedule.
• Review business reports and develop action plans to address workflow, service, patient care, and compliance gaps.
• Build a safe, empowering, inclusive team culture, encourage feedback, and take appropriate action.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permitted, and empower the team to provide holistic care.
• Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements for controlled substances, recordkeeping, patient privacy, security, and workplace safety.
• Lead by example, delegate tasks, motivate and coach colleagues, provide feedback and discipline, and address challenges through problem-solving and adaptability.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program