Pharmacy Manager

CVS Health•Auburn, ME

About The Position

The Pharmacy Manager leads and directs pharmacy staff, including staff pharmacists and pharmacy technicians, and is accountable for the management, oversight, and operation of all aspects of the pharmacy. The role focuses on delivering safe, high-quality care and managing patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel, inventory, financial profitability, loss prevention, and workflow. The Pharmacy Manager supports patients’ health through the adoption and management of patient care programs. The role also develops and motivates pharmacy support staff, identifies opportunities and solutions to improve pharmacy performance, and leads the team in achieving goals. The manager adapts to a changing community healthcare setting, collaborates to improve outcomes, builds commitment around shared purpose, and fosters a caring, energetic, and supportive team culture.

Requirements

  • Active pharmacy license in the state of employment.
  • Not listed on the DEA Excluded Parties List.
  • Immunization certification through an accredited organization, such as APhA.
  • Listed on the state pharmacy license as the pharmacist in charge.
  • Submit required information and documents to the state PMP administrator to register for PMP access in states with an active PMP for pharmacist use.

Responsibilities

  • Lead and direct pharmacy staff, including staff pharmacists and pharmacy technicians.
  • Manage and oversee all aspects of pharmacy operations.
  • Maintain patient safety, pharmacy professional practice, regulatory compliance, and quality assurance.
  • Manage customer service, personnel, inventory, financial profitability, loss prevention, and workflow.
  • Adopt and manage patient care programs to support customers’ and patients’ health.
  • Demonstrate empathy and compassion toward patients, customers, caregivers, and colleagues.
  • Motivate, inspire, and develop pharmacy support staff by assigning work to use strengths and address development opportunities and knowledge gaps.
  • Identify business opportunities and solutions to drive growth and improve pharmacy performance.
  • Implement solutions and lead the team toward specified goals.
  • Adapt plans to changes in a dynamic community healthcare setting.
  • Collaborate with others and seek ways to improve outcomes.
  • Align others around a shared purpose and foster a team culture of caring, energy, enthusiasm, and pride.
  • Apply acquired knowledge to support healthy outcomes and differentiate CVS from competitors.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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