Pharmacy Manager
About The Position
The Pharmacy Manager is responsible for managing and operating a store-level pharmacy. This includes prescriptions, inventory control, customer service, regulatory compliance, adherence to company policies, and management of pharmacy staff. The role may also include providing clinical care services as assigned. The position is based at 5241 Northland Drive, Grand Rapids, Michigan 49525. The manager oversees pharmacy programs and records, responds to third-party audits as needed, meets or exceeds established pharmacy operating metrics, and leads associates to support a positive, high-performing, customer-focused store culture. The role also includes managing staffing, training, performance, career development, department goals, and the department budget. Travel requirements vary by assignment.
Requirements
- Bachelor's degree in Pharmacy or a related field required.
- Two years of experience as a pharmacist.
- Pharmacy license in good standing in the state of operation.
- Strong knowledge of HIPAA Privacy and Security Rules and pharmacy laws, rules, and guidelines.
- Excellent written and verbal communication skills.
- Strong management, organization, attention-to-detail, and problem-solving skills.
- Ability to lead a team and work well with associates at all levels.
- Successfully complete required continuing education hours and maintain a pharmacy license in good standing.
- Working knowledge of perpetual inventory procedures and management.
- Proficiency in Word and Excel.
- Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
Nice To Haves
- Doctorate degree in Pharmacy preferred.
- Immunization certification preferred.
- Bilingual skills helpful based on the demographic region.
Responsibilities
- Manage store-level pharmacy operations, including prescriptions, inventory control, and customer service.
- Maintain compliance with applicable federal and state regulations and company policies.
- Process or oversee new and refill prescription requests and fill them efficiently, accurately, and professionally.
- Maintain pharmacy records, including customer profiles, insurance forms, pharmacy and point-of-sale system records, inventories, and controlled-substance records and registries.
- Manage, maintain, and implement pharmacy programs, including security measures, immunizations, and other clinical programs.
- Provide clinical care services as assigned.
- Prepare responses to third-party pharmacy audits as needed.
- Meet or exceed company-established pharmacy operating metrics, including profit, sales, payroll, and prescription counts.
- Lead pharmacy associates and promote a positive, high-performing, customer-focused store culture.
- Implement company service programs and model high standards of service.
- Manage department staffing, training, performance management, and associate career development; develop and monitor department goals.
- Develop and monitor the department budget.
- Maintain knowledge of legal regulations, industry trends, and pharmacy practices; recommend program and process improvements and support legal compliance.
- Complete required continuing education and maintain a pharmacy license in good standing.
- Perform additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
