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Patient Access Representative Part-time, Variable shift

Adventist Health•Simi Valley, CA
•Onsite

About The Position

Adventist Health Simi Valley is seeking a Patient Access Representative to work onsite in Simi Valley, California. This is a regular, part-time position with an 8-hour variable shift. The Patient Access Representative is responsible for timely and accurate patient registration. The role interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains required treatment signatures. The representative answers questions and explains policies, checks and attaches physician orders to the appropriate patient record, prepares paperwork for distribution to the relevant unit or department, and escorts patients or refers them to an available escort as needed. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply. Adventist Health also participates in E-Verify.

Requirements

  • High school education, GED, or equivalent is preferred.
  • An associate or technical degree, or an equivalent combination of education and related experience, is preferred.
  • Able to work onsite in Simi Valley, California.
  • Must receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Nice To Haves

  • High school education, GED, or equivalent.
  • Associate or technical degree, or an equivalent combination of education and related experience.

Responsibilities

  • Register patients accurately and promptly, interviewing them to collect pertinent account information.
  • Verify insurance coverage, select the correct health plan, and research information as needed to ensure accuracy.
  • Calculate and collect patient liability amounts.
  • Obtain all signatures required for treatment.
  • Answer patient questions and explain policies clearly.
  • Check physician orders and attach them to the appropriate patient medical record to help ensure patients receive the appropriate tests.
  • Enter authorization information accurately as needed.
  • Print and collate paperwork for distribution to the appropriate unit or department.
  • Escort patients to their area or refer them to an available escort as needed.
  • Follow guidelines and instructions from senior staff.
  • Perform other job-related duties as assigned.

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