Patient Service Representative

York Hospital•South Berwick, ME

About The Position

York Hospital is a team of providers, clinicians, and staff serving patients through its hospital, community sites, and physician practices throughout Southern Maine and the New Hampshire seacoast. The organization’s caregivers seek to make a positive difference for one another, patients, and the community through its vision of Loving Kindness for all. The Patient Service Representative performs front-office duties, including answering phones, greeting and checking in patients, completing pre-registration, collecting insurance information, scheduling appointments, and handling other office duties as needed. York Hospital is an equal opportunity employer.

Requirements

  • At least 1 year of medical office experience.
  • Self-directed and able to work as part of a team.
  • Excellent customer service skills in person and on the phone.
  • Computer skills.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Flexibility.

Responsibilities

  • Answer the phone.
  • Greet patients when they arrive.
  • Check patients in.
  • Complete pre-registration.
  • Collect insurance information.
  • Schedule patient appointments.
  • Perform other office duties as needed.
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