Patient Access Specialist Jobs

About The Position

Requirements

• High school diploma or GED and three (3) years of related experience; or any equivalent combination of education and experience.
• Ability to multi-task in a busy environment while maintaining professional composure.
• Skilled in consistently completing assignments on time, accurately and with attention to detail.
• Excellent customer service and strong communication skills.
• Demonstrates basic skills and knowledge of the position.

Responsibilities

• Interview patients to complete documents, case histories, and registration.
• Prepare clinic schedules and verify patient insurance eligibility.
• Answer phones, direct calls, and route messages or lab results to staff.
• Schedule and confirm patient appointments, procedures, and consultations.
• Maintain medical records, files, and correspondence.
• Perform clerical tasks like mailing patient letters and managing supply inventory.
• Greet visitors, determine their purpose, and direct them appropriately.
• Check patients in and out.
• Compile and scan medical charts or reports.
• Transmit correspondence and medical records via mail, email, or fax.
• Review clinic schedules for accuracy and assist in training new front desk staff.
• Operate office equipment and software to prepare reports, invoices, and medical records.
• Support ongoing department needs for financial statements and case histories.

Benefits

• TRS Eligible