Patient Access Specialist Jobs

About The Position

Requirements

• H.S. Diploma or Equivalent required
• 1 Year Customer Service experience required
• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PC’s and associated software packages.

Nice To Haves

• CHAA - Certified Healthcare Access Associate Upon Hire preferred
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

Responsibilities

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Benefits

• 401k
• PTO
• medical
• dental
• paid parental leave
• flex spending
• tuition reimbursement
• student loan repayment programs