PATIENT ACCESS SPECIALIST - CLINIC

McDonough District Hospital • Macomb, IL

4d

About The Position

The Patient Access Specialist provides general clerical support to the medical office and performs duties in accordance with established operational policies and procedures. The specialist works collaboratively with the supervising physician and/or nurse practitioner and clinical support staff to support effective office operations.

The role requires knowledge of computers, medical terminology, equipment used in the office, and the operational, business, and clinical practices involved in the day-to-day work of a medical practice. The specialist communicates with employees, supervisors, clinicians, patients, insurance companies, and the public, and works with patients across age groups and populations.

Requirements

• High school graduate or equivalent.
• Typing speed of at least 40 words per minute.
• Computer literacy and keyboard proficiency.
• Ability to communicate clearly and concisely, verbally and in writing.
• Ability to operate a multiple-line telephone system.
• Ability to keep financial records and perform mathematical tasks.
• Ability to operate equipment safely and effectively.
• Ability to adapt and prioritize during high-volume periods.
• Ability to use tact, courtesy, and diplomacy when dealing with employees, supervisors, doctors, patients, insurance companies, and the general public.
• Ability to work with people of all ages and a variety of patient populations.
• Knowledge of computers, medical terminology, technical equipment used, medical-practice operations, and office policies and procedures.

Nice To Haves

• Previous medical office and/or clinical experience preferred.

Responsibilities

• Provide general clerical support to the medical office.
• Perform duties within established operational policies and procedures.
• Collaborate with the supervising physician and/or nurse practitioner and clinical support staff to ensure effective operations.
• Operate a multiple-line telephone system.
• Keep financial records and perform mathematical tasks.
• Operate office equipment safely and effectively.
• Prioritize and adapt during high-volume periods.
• Work with patients of all ages and populations, including people with mental or physical disabilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 457B plan and employer match for full-time employees
• Company-paid short-term disability
• Company-paid long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED