Patient Access Representative
Adventist Health • Glendale, CA5d • Onsite
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Patient Access Representative (Per Diem, Variable Shift)
Adventist Health•Glendale, CA
•Onsite
About The Position
Responsible for timely and accurate patient registration. Interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and ensures all necessary treatment signatures are obtained. Answers questions and explains policies clearly. Checks for physician orders and attaches them to the appropriate patient record to ensure the correct test is received. Prints and collates paperwork for distribution to the appropriate unit or department. Escorts patients to their area or refers them to an available escort as needed. The role also requires selecting the correct health plan, researching as needed to ensure insurance verification is accurate, and entering authorization information accurately. The representative follows guidelines and instructions from senior staff and performs other job-related duties as assigned. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
Requirements
- High school education/GED or equivalent is preferred.
- Associate’s/technical degree or equivalent combination of education and related experience is preferred.
- Receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.
Nice To Haves
- High school education/GED or equivalent.
- Associate’s/technical degree or equivalent combination of education and related experience.
Responsibilities
- Register patients accurately and promptly.
- Interview patients to obtain pertinent account information.
- Verify insurance and select the correct health plan, researching as needed to ensure accuracy.
- Calculate and collect patient liability amounts.
- Obtain all necessary signatures for treatment.
- Answer patient questions and explain policies clearly.
- Check for physician orders and attach them to the appropriate patient medical record to ensure patients receive appropriate tests.
- Enter authorization information accurately as needed.
- Print and collate paperwork for distribution to the appropriate unit or department.
- Escort patients to their area or refer them to an available escort as needed.
- Follow guidelines and instructions from senior staff.
- Perform other job-related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
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