Patient Access Representative I- Naperville, IL ( Part-Time)
About The Position
Under general supervision and according to established policies and procedures, the Patient Access Representative provides in-patient, out-patient, emergency room, immediate care, and same-day surgery patients with timely and accurate pre-registration, registration, order management, charge capture, cash collection, and medical information system services. The role collects, analyzes, and records demographic, insurance/financial, and clinical data from multiple sources, and obtains other information and signatures needed for these processes. The representative screens for third-party eligibility and enters medical necessity coding to help ensure accurate payment. The role interacts with patients and families in a customer-focused manner, helping meet their needs and explain the hospital’s revenue-cycle expectations, including resolution of personal liabilities through available payment options. This is a part-time position in Naperville, Illinois, for 20 hours per week. The stated schedule is Monday, Tuesday, Wednesday, and Thursday from 3:00 p.m. to 8:00 p.m., with rotating Saturdays from 7:00 a.m. to 3:30 p.m.
Requirements
- High school diploma or GED.
- A valid driver’s license is required if selected to perform related duties at an off-site location.
- If using a personal vehicle for work, maintain automobile liability coverage as required by law; evidence of coverage may be requested.
- Preferred: Associate degree in business or healthcare.
- Preferred: Manual dexterity to operate various office machines.
- Preferred: One to two years of registration, scheduling, patient accounts, cash collections, or customer service experience in a healthcare setting.
- Preferred: Knowledge of health insurance, medical terminology, and anatomy.
- Preferred: Strong data-entry and keyboarding skills.
- Preferred: Knowledge of Microsoft Office Suite.
- Preferred: Bilingual skills.
Nice To Haves
- Associate degree in business or healthcare.
- Manual dexterity to operate various office machines.
- One to two years of registration, scheduling, patient accounts, cash collections, or customer service experience in a healthcare setting.
- Knowledge of health insurance, medical terminology, and anatomy.
- Strong data-entry and keyboarding skills.
- Knowledge of Microsoft Office Suite.
- Bilingual skills.
Responsibilities
- Provide timely and accurate pre-registration and registration services for in-patient, out-patient, emergency room, immediate care, and same-day surgery patients.
- Perform order management, charge capture, cash collection, and medical information system functions.
- Collect, analyze, and record demographic, insurance/financial, and clinical data from multiple sources.
- Obtain information and signatures needed for registration and related processes.
- Screen for third-party eligibility and enter medical necessity coding to support accurate payment.
- Interact with patients and families in a customer-focused manner, addressing their needs and explaining hospital revenue-cycle expectations.
- Help patients resolve personal liabilities through various payment options.
Benefits
- Premium pay for eligible employees.
- Career pathways to promote professional growth and development.
- Various medical, dental, and vision options.
- Tuition reimbursement.
- Free parking at designated locations.
- Wellness Program Savings Plan.
- Health Savings Account options.
- Retirement options with company match.
- Paid time off and holiday pay.
- Community involvement opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
