Passenger Service Agent Jobs

About The Position

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able and willing to work rotating shifts and hours, nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in conditions that may include severe seasonal weather.

Responsibilities

• Push wheelchairs for passengers requiring airport assistance while providing a professional customer experience.
• Assist passengers using wheelchairs with transporting, checking in, and claiming baggage.
• Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow safety procedures, policies, and company operational standards.
• Complete work safely and securely.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties within the capabilities appropriate to the position’s skills and experience.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; coverage begins in the month following 60 days of service.
• Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off, subject to location-specific leave policy.
• Travel discounts through ID90 and Concur.
• Tuition discount with Purdue Global.