Emirates Passenger Service Agent PART TIME Additional $1.00/hr premium for Arabic language speaker

Menzies Aviation Careers • Orlando, FL

5d

About The Position

As a member of the Passenger Service Team, the Passenger Service Agent helps provide passengers with a smooth and efficient airport experience. The role includes checking in passengers at ticket counters and gates, verifying travel documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with issues or concerns. Arabic-speaking employees receive an additional $1.00 per hour premium.

Requirements

• Must be at least 18 years of age.
• Must possess and maintain a valid driver’s license and other FAA-required identification or seals.
• Must be able to speak, read, and write in English.
• Must pass a pre-employment drug test.
• Must be available and flexible to work variable shifts, including weekends and holidays.
• Must be comfortable working indoors and outdoors in all weather conditions.
• Must be able to continuously lift, push, and pull up to 70 pounds.
• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Nice To Haves

• Arabic language ability; Arabic speakers receive an additional $1.00 per hour premium.

Responsibilities

• Comply with the location’s attendance and tardiness standards.
• Check in passengers using computerized systems for international and domestic travel.
• Designate seat assignments and provide the correct boarding passes for assigned charter flights.
• Verify documentation for international and domestic flights.
• Verify ticket and seat reservations.
• Match the passenger manifest to the on-board count.
• Assist with governmental agency requirements.
• Connect and disconnect jetways or stairs as necessary.
• Announce arrivals and departures as necessary.
• Assist with baggage tagging and baggage claim reports.
• Maintain current knowledge of flight times during the shift.
• Provide information to customers.
• Maintain liaison with airlines, customer representatives, and ground handlers.
• Assist passengers with check-in, baggage, and other airport needs.

Benefits

• Advancement opportunities.
• Health plans through Maritain Health with a variety of coverage options.
• Dental plans through Delta Dental.
• Vision insurance through Met Life Vision.
• Paid vacation and sick time for full-time employees.
• Critical illness coverage plan.
• Hospital indemnity coverage plan.
• Voluntary life and AD&D insurance.
• 401(k) savings plan.
• Employee assistance program.
• Prepaid legal coverage plan.
• Identity theft protection plan.
• Pet discount coverage and pet insurance plan.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed