Passenger Service Agent (Part Time)

Menzies Aviation Careers•Tampa, FL

21h•Onsite

About The Position

The Passenger Service Agent supports passenger processing for domestic and international charter flights at Tampa International Airport. Duties include checking in passengers, assigning seats, verifying travel documentation and reservations, issuing boarding passes, and matching the passenger manifest to the onboard count. The agent also assists with governmental agency requirements, operates or connects and disconnects jetways or stairs as needed, and announces arrivals and departures as necessary. The role requires taking reasonable care of personal and others’ health, safety, and wellbeing, following workplace safety information, training, and procedures, and complying with the company’s Substance Misuse Policy. Work takes place indoors and outdoors in all weather conditions.

Requirements

Must be at least 18 years of age.
Possess and maintain a valid driver’s license and other FAA-required identification or seals.
Must be able to speak, read, and write in English.
Must be available and flexible to work variable shifts, including weekends and holidays.
Must be comfortable working indoors and outdoors in all weather conditions.
Able to continuously lift, push, and pull up to 70 lbs.

Responsibilities

Check in passengers for domestic and international travel using computerized systems.
Designate passenger seat assignments.
Verify travel documentation for domestic and international flights.
Ensure passengers receive the correct boarding passes for their assigned charter flight.
Verify ticket and seat reservations.
Match the passenger manifest to the onboard count.
Assist with governmental agency requirements.
Connect and disconnect jetways or stairs as necessary.
Announce arrivals and departures as necessary.
Take reasonable care of personal and others’ health, safety, and wellbeing, and follow workplace safety rules and procedures.
Comply with the company’s Substance Misuse Policy.