Operations Manager Jobs

About The Position

Requirements

• Bachelor’s degree in a related field and at least five years of experience in operations, logistics, and project management; a combination of education and experience will also be considered.
• Experience working in an educational or visitor service setting, or a similar public-facing institution.
• Experience managing grants, contracts, budgets, and projects involving multiple partners, contractors, community stakeholders, or government agencies.
• Ability to think strategically and creatively, manage multiple tasks, meet deadlines, and adapt to changing priorities in a dynamic environment.
• Self-starter with a collaborative work ethic and ability to work independently.
• Excellent attention to detail.
• Experience working with multigenerational audiences and diverse cultural communities.
• Strong verbal and written communication skills, including public speaking and presentations, and ability to communicate complex technical information to technical and non-technical audiences.
• Commitment to Audubon’s values of care, collaboration, change, integrity, impact, and innovation.
• Availability for weekend and evening work as job demands.
• Experience with Microsoft Office, including Excel.
• Valid driver’s license and willingness to travel throughout the Dallas-Fort Worth area as job demands.
• Ability to work outdoors in varying terrain and weather conditions and lift and transport up to 50 pounds, with or without accommodation.
• Ability to perform duties that may include handling animals, equipment, and landscaping materials.

Nice To Haves

• Experience fostering inclusive and collaborative work environments.

Responsibilities

• Manage day-to-day operations of the Center’s facilities, grounds, infrastructure systems, telecommunications, security, cleaning services, and other essential services.
• Oversee facility safety, emergency preparedness, and risk mitigation, including safety procedures, inspections, emergency response protocols, documentation, and regulatory requirements.
• Manage facility asset records, preventive maintenance schedules, work orders, costs, service histories, and performance metrics in an asset management system.
• Develop and maintain facility maintenance standard operating procedures, service standards, workflows, and responsibilities.
• Develop and implement a maintenance transition plan with the City of Dallas that defines responsibilities and processes for ongoing maintenance, repairs, and capital improvements.
• Support facility operations budgeting and financial planning by reviewing vendor contracts and scopes of work, monitoring costs, and making recommendations.
• Oversee financial transactions related to facility operations, including payments and funds received, and prepare financial reports as needed.
• Review and support renewal of the facility venue management partner contract, evaluating contract terms, revenue sharing, rental fees, staffing, security deposits, and related financial and operational considerations.
• Manage approved facility, trail, exhibit, and capital improvement projects from planning and design through construction and completion, including budgets, schedules, partners, implementation, and reporting.
• Provide operational leadership for events and programs, support community-building and donor cultivation, and use data and performance insights to guide planning and decisions.
• Present operational updates, report on event performance and revenue, evaluate outcomes, and identify opportunities to improve the guest experience.
• Represent Center Operations in department and cross-functional meetings and working groups, collaborating on operational priorities, best practices, and organizational initiatives.
• Collaborate with colleagues across the Americas on shared priorities.
• Supervise the Senior Coordinator, Facilities and Grounds.
• Maintain and foster a culture of safety and support a culture of philanthropy.
• Perform other related duties as assigned.