Sales Operations Manager

Linqia•San Francisco, CA

About The Position

Linqia is an influencer marketing company that partners with major brands and uses an AI-driven platform and expert team to deliver influencer marketing campaigns. The company describes its culture as innovative, accountable, customer-focused, and supportive of employee development, in a fun, fast-paced, data-driven environment. The Business/Sales Operations Manager oversees the planning, execution, and monitoring of short- and long-term projects, including sales proposals and company-wide innovations or improvements. The role ensures that project goals are achieved within established timelines, budgets, and quality standards; manages risks and issues; and communicates project status to stakeholders. It also manages sales proposal responses from receipt through final delivery and coordinates the pre-sales process through contract execution.

Requirements

  • Minimum 3 years of experience in project management.
  • Excellent organizational and time management skills.
  • Strong leadership and communication skills.
  • Ability to manage cross-functional teams and stakeholders.
  • Knowledge of project management tools and techniques.
  • Ability to identify and manage project risks and issues.
  • Strong problem-solving and decision-making skills.
  • Ability to work under pressure and meet strict deadlines.
  • Strong proficiency with project management software, such as Asana.

Nice To Haves

  • PMP or equivalent project management certification.

Responsibilities

  • Develop and execute project plans, including timelines, budgets, and resource requirements for company-wide innovations.
  • Manage sales proposal responses from receipt of a request through delivery of the final proposal, and manage the pre-sales process through contract execution.
  • Coordinate activities across cross-functional teams and stakeholders.
  • Monitor project progress and performance, making adjustments as needed to achieve project goals.
  • Manage project risks and issues and develop contingency plans as needed.
  • Communicate project status to stakeholders, including progress reports, milestone achievements, and potential risks or issues.
  • Identify areas for improvement and implement changes to improve project efficiency and effectiveness.
  • Ensure project deliverables meet quality standards and are completed within established timelines.
  • Coordinate with team leadership on resource allocation and ensure projects are completed within budget.
  • Conduct post-mortems to evaluate project success and identify areas for improvement.
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