Sales Operations Manager

BlueScope•California - Remote, WA

3d•$137,500 - $158,300

About The Position

ASC is seeking a highly analytical and business-minded Sales Operations Manager to drive commercial excellence across its sales organization. Reporting to the Vice President, Commercial, this role creates the operating discipline, reporting visibility, sales process rigor, and commercial insights needed to support profitable growth. The manager partners with Sales, Finance, Customer Service, Operations, Marketing, Product Management, and IT to improve forecasting, pipeline management, sales force effectiveness, performance reporting, and cross-functional execution. This visible role serves as a trusted advisor to commercial leadership and transforms data into action. The role also leads and develops the Sales Analyst through coaching, prioritization, and performance management. Success includes improving forecast accuracy, pipeline visibility, Salesforce adoption and data quality, decision-support reporting, commercial accountability, and alignment across commercial and support functions. The position helps leaders make faster, more informed decisions in support of profitable growth.

Requirements

Bachelor's degree in Business, Finance, Analytics, Marketing, or a related field, or equivalent experience.
Experience in Sales Operations, Commercial Operations, Business Analytics, Revenue Operations, or a related function.
Strong analytical and problem-solving capabilities.
Experience working with CRM platforms, preferably Salesforce.
Advanced reporting and dashboard development skills.
Demonstrated ability to influence cross-functional stakeholders.
Strong communication and presentation skills.

Nice To Haves

Experience supporting forecasting, quota planning, incentive compensation, or commercial planning processes.
Experience with CPQ platforms, business intelligence tools, and sales performance reporting.
Experience leading process improvement initiatives and driving organizational change.
Prior people leadership or analyst development experience.

Responsibilities

Establish and maintain commercial operating rhythms, including pipeline reviews, forecasting routines, account planning, and performance reviews.
Drive accountability and follow-through on key sales priorities and growth initiatives.
Create and improve standard work, management routines, and operating processes that enhance commercial execution.
Support quota deployment, incentive planning, compensation reporting, and annual planning processes.
Develop dashboards, scorecards, and executive reporting that provide visibility into sales performance and commercial priorities.
Analyze pipeline, forecast, customer, claims, activity, and performance data to identify risks and opportunities.
Deliver actionable recommendations and decision support to commercial leadership.
Improve visibility into customer commitments, escalations, claims, and recurring service issues.
Drive Salesforce adoption, opportunity management, activity tracking, and data quality standards.
Improve reporting accuracy and consistency across commercial teams.
Partner with IT and business stakeholders to enhance Salesforce, CPQ, reporting tools, and workflow automation.
Identify process gaps and implement solutions that improve efficiency, accountability, and customer experience.
Lead and develop the Sales Analyst role through coaching, prioritization, and performance management.
Collaborate across Sales, Customer Service, Finance, Operations, Marketing, Product Management, and IT.
Influence stakeholders and drive action in environments where direct authority may not exist.