Operations Manager

Capstone Logistics • Enid, OK

1d

About The Position

The Operations Manager oversees the daily management of a warehouse crew at a site providing unloading services for a client. The role prioritizes safe and efficient operations, meeting customer needs, managing associates and schedules, and supporting site and departmental budgets. The position also includes rate negotiation, daily financial and administrative closeout, reporting, and ensuring that work is completed according to policies and standard operating procedures.

The role requires flexibility with shift start times and workdays, including weekends and holidays, and the ability to lead in an ever-changing warehouse environment. A degree is not required; a BS/BA or associate degree with equivalent experience is a plus. Warehouse, logistics, supply chain, or third-party experience is preferred.

The successful candidate will receive a salary commensurate with education, experience, and skills, plus a quarterly incentive based on operational performance. Benefits are offered after 30 days and include major medical, dental, vision, life, short-term disability, long-term disability, and a 401(k).

Requirements

• At least 3 years of increasing management responsibility in distribution or transportation, and 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
• Strong aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Ability to walk and stand for extended periods.
• Ability to lift up to 75 lbs.
• Must be very flexible with shift start times and days worked, including weekends and holidays.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• BS/BA degree or associate degree with equivalent experience is a plus but not required.
• College degree is a plus.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow company policies, work rules, and safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

Benefits

• Salary commensurate with education, experience, and skills.
• Quarterly incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life insurance, short-term disability, long-term disability, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed