Operations Director Jobs

About The Position

Requirements

• Clinical master’s or doctoral degree.
• National certification in the area of specialty.
• Current professional license in the area of specialty in the state of practice.
• Previous long-term care experience.
• Proficiency using an electronic medical record (EMR) and Microsoft Office/PC tools.
• Knowledge of HIPAA and healthcare-related legal and regulatory requirements.
• Strong leadership, communication, collaboration, and customer-service skills, including the ability to bring individuals together.
• Effective time-management and organizational skills, problem-solving ability, and adaptability and flexibility.
• Ability to travel approximately 60% locally and regionally.
• Ability to perform essential job functions unaided or with reasonable accommodation.

Nice To Haves

• Experience leading healthcare teams.

Responsibilities

• Foster an engaging culture and team cohesion through communication, clear expectations, and regular team meetings.
• Review and audit care-team documentation and coding for compliance and quality.
• Analyze clinical quality data and clinician productivity reports, and counsel team members as needed to maintain standards.
• Serve as a clinical and workflow resource for providers and help resolve clinical inquiries from providers, facility personnel, and family members.
• Visit care-team members on site to observe and improve clinical skills and workflows.
• Assign providers to facilities and patients to ensure contracted services are covered; coordinate facility coverage during vacancies while considering each facility’s needs.
• Maintain knowledge of leadership at team facilities, respond to facility concerns, and communicate with facilities in a timely manner.
• Work with recruitment and HR on candidate selection and hiring, and ensure effective onboarding and training for new staff.
• Provide frequent, timely performance feedback to direct reports.
• Provide coverage to other geographic locations as needed and assist with initial training and onboarding of new ADCOEs.
• Perform other related duties as assigned.
• Ensure compliance with applicable federal, state, and local laws and regulations, standards, guidelines, and company policies and procedures; stay informed of relevant changes and report noncompliant conduct or practices.
• Adhere to the company Code of Ethics and Business Conduct, perform duties with integrity and professionalism, and report unethical conduct or practices.
• Protect patient information under applicable privacy laws and company policies, and report violations.
• Maintain accurate and complete documentation when performing job duties.