Director of Operations

Southern Brew dba 7 Brew•Littler Rock, AR

About The Position

Southern Brew operates more than 80 7 Brew stands and is rapidly expanding its portfolio. The Director of Operations will lead and develop Regional Managers while driving operational excellence, financial performance, talent development, and successful new stand openings across an assigned market. The role turns company goals into results, builds strong leaders, and ensures stands deliver the culture and guest experience associated with 7 Brew.

Requirements

Significant multi-unit leadership experience in QSR, fast casual, retail, hospitality, or a similar high-volume environment.
Proven success driving sales, profitability, operational performance, and team development.
Strong P&L and financial management skills.
Proven ability to develop and retain high-performing leaders.
Strong communication, coaching, and problem-solving skills.
Ability to thrive in a fast-paced, rapidly growing organization.
Willingness and ability to travel regularly throughout assigned markets.

Nice To Haves

Experience leading multi-unit leaders such as Regional or District Managers.
New store opening or high-growth experience.

Responsibilities

Lead, coach, and develop Regional Managers and their teams.
Drive sales, profitability, labor, inventory, retention, and guest satisfaction results.
Use P&Ls and key performance metrics to identify opportunities and improve performance.
Conduct regular market and stand visits to coach leaders and ensure operational excellence.
Build a pipeline of Regional Managers, Stand Managers, and future leaders.
Ensure consistent execution of 7 Brew brand standards, systems, safety, and operational expectations.
Partner with support teams to strengthen staffing and retention.
Lead operational readiness and execution for successful new stand openings.
Support budgeting, forecasting, and strategic planning as the business grows.
Champion a high-energy culture centered on people, accountability, recognition, and results.