Operations Coordinator Jobs

About The Position

Requirements

• Willingness to learn roofing techniques, materials, and inspection procedures — no prior experience required.
• Ability to operate Matterport scanning equipment and related mobile applications (training provided).
• Strong organizational skills and ability to manage multiple job tasks and timelines efficiently.
• Excellent verbal and written communication skills.
• Computer skills, including proficiency with Microsoft Office.
• Attention to detail when documenting affected areas, material samples, scope information, and job notes.
• Ability to build solid relationships with team members, vendors, and customers.
• Must pass background check, drug screening, and have a clean driving record.

Nice To Haves

• Background in sales/customer service preferred but not required.

Responsibilities

• Coordinate Matterport scan scheduling in alignment with mitigation timelines, preferably after demolition has been completed.
• Prepare Matterport Capture app templates using the customer name and job number to ensure accurate project identification.
• Perform on-site property scans of affected areas and document required construction information using the approved scope sheet.
• Safely access and inspect roofs (via ladder and/or roof walk) to assess condition, materials, damage, and wear, including hail/wind damage, missing shingles, flashing issues, and general wear.
• Measure and record roof dimensions, pitch, and square footage as needed.
• Communicate professionally with property owners regarding the scan and inspection process, estimate-related information, insurance coverage considerations, and potential upgrade areas.
• Capture and upload required job photos, including front elevation, roof, and loss-related photos, in accordance with company documentation standards.
• Maintain accurate job records by entering inspection notes, uploading scope documentation, and tagging the appropriate internal team members.
• Verify whether required flooring or material samples have been collected and submitted; prepare forms, collection bags, and samples when necessary.
• Initiate scan uploads promptly upon returning to the office and notify the estimator when scans and inspection reports have been processed.
• Support the estimating process by assisting with schematic orders and following established estimating workflow procedures as applicable.
• Ensure all legal requirements, building and safety codes, safety inspections, and local/state regulations are met.