Operations Coordinator

Mattel•Jonestown, PA

18d•Hybrid

About The Position

Mattel is seeking an organized, detail-oriented, and proactive Operations Coordinator to provide daily administrative and operational support to the Pennsylvania Distribution Center (PADC). Working closely with the Sr Operations Coordinator and Operations Leadership Team, the coordinator maintains accurate reporting, coordinates vendor and supply needs, and assists with operational activities to help the facility run efficiently. This is an in-office role Monday through Thursday, with work from home on Fridays. Mattel describes its work culture as collaborative, innovative, performance-driven, and focused on helping employees reach their full potential.

Requirements

High school diploma or GED required.
Strong proficiency in Microsoft Office, Word, and Outlook.
Strong Excel proficiency.
Accurate data entry and reporting skills.
Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills, including the ability to interact professionally with employees, leadership, vendors, and corporate partners.
Ability to review, analyze, and interpret operational reports, spreadsheets, shipping documents, invoices, and inventory records.
Strong problem-solving skills, including the ability to identify discrepancies and follow through on resolutions.
Ability to work independently, take initiative, and collaborate effectively across multiple departments.

Nice To Haves

1–2 years of related administrative or operations experience, or an equivalent combination of education and experience.
Experience working in a warehouse, distribution center, or logistics environment.

Responsibilities

Maintain daily operational trackers, Excel spreadsheets, and reports to ensure accurate and timely information.
Prepare labor code reports, identify discrepancies, and process necessary corrections.
Communicate employee call-outs before the start of each shift.
Coordinate with external vendors regarding facility repairs, maintenance requests, and operational needs.
Order and maintain distribution center supplies, including monitoring and replenishing them.
Use Appspace to create and update informational slides and announcements displayed on facility TVs.
Support committee activities, including documenting meeting minutes and placing orders.
Receive and process invoices, purchase orders, and related documentation.
Coordinate catering, lunches, meetings, and employee events, including occasional pickups as needed.
Prepare and coordinate outgoing FedEx shipments, including samples, returns, and financial documents.
Partner with Operations Leadership, internal departments, and corporate teams to support daily requests and operational initiatives.
Perform other duties as assigned.