Operations Coordinator Jobs

About The Position

Requirements

• Experience in global mobility, expatriate tax, international employee taxation, international assignment operations, or a closely related area.
• Working knowledge of mobility concepts such as tax equalization, international assignments, business travelers, tax payments and refunds, and employee settlements.
• Hands-on experience with operational processes involving payments, reconciliations, tax notices, employee transactions, or similar financially sensitive activity.
• Experience partnering across functions such as Payroll, Accounting, Finance, HR Operations, Global Mobility, and/or external tax providers.
• Strong attention to detail and organizational skills, with the ability to accurately manage multiple cases and deadlines.
• Ability to work in an evolving environment and help build, document, and improve processes.
• Proficiency with Excel and comfort working with case-management, workflow, or external-provider platforms.
• Ability to work with controlled technology in accordance with U.S. export control law.

Nice To Haves

• Experience supporting internationally mobile employees in the United States and/or Canada.
• Experience within a global mobility tax provider, professional services firm, corporate mobility team, or shared-services environment.
• Exposure to the IRS, CRA, ServiceNow, tax-provider platforms, or Power BI.
• Experience supporting a knowledge-transfer, process-transition, or insourcing initiative.

Responsibilities

• Coordinate U.S. and Canadian mobility tax payments, refunds, employee reimbursements, collections, and reconciliations.
• Review tax notices and coordinate their resolution, including required follow-up and payment activity.
• Support tax equalization and tax adequacy processes, maintaining accurate case tracking and documentation.
• Partner with Payroll, Accounting, Finance, HR Operations, external tax providers, and other stakeholders to resolve cross-border mobility cases.
• Process and reconcile mobility-related invoices and support timely billing and payments.
• Manage HRMS workflows for the international workforce.
• Participate in knowledge transfer and process transition, document workflows, and help establish appropriate tracking and controls.
• Identify opportunities to improve and streamline mobility operations processes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time