Sr. Operations Coordinator

US Foods•Phoenix, AZ

4d•$19 - $30•Onsite

About The Position

The Sr. Operations Coordinator enables distribution center operations by independently performing a broad range of office activities, responding to inquiries and resolving problems, and supporting warehouse and transportation leadership. The role works Sunday through Thursday, 11:30 p.m. to 8:00 a.m., in an office setting, with occasional work in warehouse areas, including cooler and freezer environments where temperatures may reach -5 degrees. The starting pay range is $23–$25 per hour; the posting also states an expected base rate of $19–$30 per hour. The role may receive overtime compensation.

Requirements

At least three years of clerical experience.
High school diploma or GED/equivalent.
Excellent verbal and written communication skills.
Excellent telephone and customer service abilities.
Strong math, analytical, and organizational skills, with high attention to detail.
Intermediate computer skills and proficiency with programs such as Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to address problems of intermediate scope.
Ability to perform cross-functional activities and work on a varying schedule.
Strong teamwork skills and ability to support others in the department and division.
Ability to perform the physical activities described, including continuous sitting; occasional standing and walking; and tasks involving grasping, manipulating, and using manual dexterity.

Nice To Haves

Experience in a distribution business environment.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

Responsibilities

Prepare and process routine forms, reports, and documents for warehouse and transportation operations according to standard procedures; resolve or escalate problems.
Communicate with internal and external customers, respond to general inquiries and telephone calls, research requests, and ensure resolutions.
Verify information and data for compliance with regulations and procedures, and support or escalate compliance issues with warehouse and transportation teams.
Collect, track, and enter operations metrics to monitor warehouse and transportation performance, and support improvement efforts.
Create and maintain basic charts, graphs, spreadsheets, and databases for manager review.
Support the training and development of junior clerical teammates.
Monitor office-supply inventory and initiate purchase orders.
Perform other duties as assigned by the manager.