Sr Operations Work Coordinator

Xcel Energy•Boulder, CO

1d•Hybrid

About The Position

The Sr Operations Work Coordinator is responsible for maintaining and coordinating daily work plans for one or more functional areas across a large number of crews. The role coordinates resources to support safe, efficient work and emphasizes customer satisfaction, quality improvement, and regulatory compliance. Responsibilities include assigning work and equipment to operations resources, requesting materials, and completing prerequisites for work execution. The coordinator must understand the work details, assets, and processes of the assigned area to determine effective crew and resource assignments.

Requirements

High school diploma or GED.
Minimum of five years of experience in construction, design, maintenance, or operations.
Demonstrated ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
Established analytical and problem-solving skills.
Demonstrated ability to build and maintain effective working relationships.
Strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a wide range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

Scheduling or planning experience in the utility or construction industry.
Strong organizational and multitasking skills.
Strong project execution and follow-through skills.
Bachelor's degree in business administration, Construction Management, or a related field.
Previous work experience in the electric utility industry.

Responsibilities

Adjust planned schedules daily and assign crews to priority work based on resource availability, scheduling conflicts, and real-time progress reports from front-line leaders.
Review approved incoming designed work outside the normal scheduling window, monitor the real-time work queue, and assign new tasks to manage exceptions.
Review work packets before assigning work.
Coordinate equipment, complete just-in-time prerequisites, and request materials needed to complete work.
Ensure the work acceptance process is completed properly and coordinate site checks and job readiness.
Identify necessary project changes and communicate them to appropriate personnel.
Manage crew work rejections, triage additional work requests, and adjust schedules to accommodate disruptions and maintain promised start dates.
Communicate schedule updates to front-line leaders, crews, and other stakeholders to reduce non-productive field time.
Work effectively with local supervisors and build partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency.