Sr Operations Work Coordinator

Xcel Energy•Boulder, CO

2d•$33 - $46•Hybrid

About The Position

Responsible for maintaining and coordinating daily work plans for one or more functional areas across a large number of crews. The role supports effective and efficient resource use, with an emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. It provides work assignments to operations resources, assigns equipment, requests materials, and completes other prerequisites so requested work can be performed. The coordinator must understand work details for the assigned area and its assets and processes to establish appropriate crew and resource assignments. The position adjusts schedules as conditions change, manages incoming and exception work, and coordinates job readiness, materials, equipment, and work acceptance. It also manages work rejections and disruptions, communicates schedule updates, and builds partnerships with supervisors, crews, customers, and other stakeholders to support productivity and operational efficiency. Xcel Energy supports a hybrid work model. Many roles are expected to work onsite three days per week, Tuesday through Thursday; expectations vary based on role, team, and business needs.

Requirements

High school diploma or GED.
At least five years of experience in construction, design, maintenance, or operations.
Ability to schedule and manage work activities to meet customer or internal stakeholder requirements.
Established analytical and problem-solving skills.
Ability to build and maintain effective working relationships.
Strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a wide range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

Scheduling or planning experience in the utility or construction industry.
Strong organizational and multitasking skills.
Strong project execution and follow-through skills.
Bachelor's degree in business administration, construction management, or a related field.
Previous work experience in the electric utility industry.

Responsibilities

Adjust planned schedules daily and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports from front-line leaders.
Review approved incoming designed work outside the normal scheduling window, maintain visibility into the real-time work queue, and assign new tasks to manage exception work.
Review work packets before assigning work; coordinate equipment, complete prerequisites just in time for execution, and request needed materials.
Ensure the work acceptance process is completed properly, coordinate site checking and job readiness, identify necessary project changes, and communicate changes to appropriate personnel.
Manage crew work rejections and triage additional work requests.
Adjust schedules to accommodate disruptions and maintain promised start dates.
Communicate schedule updates to front-line leaders, crews, and other stakeholders to minimize non-productive field time.
Work effectively with local supervisors and build partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency.