Sr Operations Coordinator

US Foods•Fife, WA

13d•$23 - $39•Onsite

About The Position

The Sr Coordinator, Operations enables distribution center operations by independently performing a broad range of office activities, responding to inquiries, resolving problems, and supporting warehouse and transportation leadership. The role is based at a desk in an office environment, with occasional work in warehouse areas, including cooler and freezer spaces where temperatures may be as low as -5 degrees. The schedule is Sunday through Thursday, 8 a.m. to 5 p.m., in Fife, Washington.

Requirements

At least three years of clerical experience.
High school diploma or GED/equivalent.
Excellent verbal and written communication skills.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills, with high attention to detail.
Intermediate computer skills and proficiency with Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to resolve problems of intermediate scope.
Ability to perform cross-functional activities and work on a varying schedule.
Strong teamwork skills and ability to support others in the department and division.

Nice To Haves

Experience in a distribution business environment.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, or Airclic.
Experience with equipment inventories and warranties.

Responsibilities

Prepare and process routine forms, reports, and documents for warehouse and transportation operations, following standard procedures, and solve or escalate problems as they arise.
Communicate with internal and external customers, respond to general inquiries and telephone calls, research requests, and ensure they are resolved.
Verify information and data for compliance with regulations and procedures, and escalate and support teams working through compliance issues.
Collect, track, and input operations metrics to monitor warehouse and transportation performance and support improvement efforts.
Create and maintain basic charts, graphs, spreadsheets, and databases for manager review.
Support training and development of junior clerical teammates.
Monitor office-supply inventory and initiate purchase orders.
Perform other duties as assigned by the manager.