Operations Work Coordinator
About The Position
Responsible for maintaining and coordinating daily work plans that use resources effectively and efficiently, with an emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. The role generates work orders, reviews and closes completed work packets, and ensures accuracy and data integrity across operating systems. The coordinator works with local supervisors and stakeholder groups to maximize productivity, resource utilization, and operational efficiency. The position supports daily operations through scheduling, work-order administration, materials and equipment coordination, and reconciliation of completed work.
Requirements
- High school diploma or GED.
- At least three years of related experience in construction, design, maintenance, or operations; utility experience is preferred.
- Good understanding of the area's regular work functions, including work-order management, payroll, invoicing, materials, compliance, policies, and safety.
- Demonstrated ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
- Proficiency with Microsoft Excel or other spreadsheet tools, and ability to retrieve and manipulate data from reporting tools.
- Knowledge of and ability to use a wide range of computer software applications, including Microsoft products and work management, mapping, and scheduling/project management tools.
Nice To Haves
- Utility experience.
Responsibilities
- Create and maintain daily work plans and crew rosters; adjust schedules and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports.
- Generate work orders and complete work-packet closeout in various systems; analyze exception reports to verify labor and equipment charges.
- Support department, business unit, plant, or area operations by requesting locates, ordering materials, coordinating other utilities, and scheduling specialized equipment.
- Provide backup to other Operations Work Coordinator and/or Associate positions.
- Maintain data integrity in systems used for daily work execution, asset management, and scheduling.
- Reconcile completed work packets to resolve discrepancies in labor, material, and transportation charges, and compare as-builts with work completed.
- Work with local supervisors and stakeholder groups to maximize productivity, utilization, and operational efficiency of resources.
Benefits
- Spot On Bonus
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Flexible Spending Account
- Health Care Flexible Spending Account
- Health Savings Account (if enrolled in an eligible health plan)
- Limited-Purpose FSA (if enrolled in an eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability
- Long-term disability
- Employee Assistance Program
- Fitness Center Reimbursement (if enrolled in an eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off
- Holidays
- Volunteer Paid Time Off
- Parental Leave
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
