Senior Operations Work Coordinator - Evergreen

Xcel Energy•Evergreen, CO
•Hybrid

About The Position

The Senior Operations Work Coordinator is responsible for maintaining and coordinating daily work plans for one or more functional areas across numerous crews. The role focuses on using resources effectively and efficiently while emphasizing safety, customer satisfaction, quality improvement, and regulatory compliance. It provides work assignments to operations resources, assigns equipment, requests materials, and completes prerequisites so requested work can be performed. The coordinator must understand the work details, assets, and processes in the assigned area to establish appropriate crew and resource assignments.

Requirements

  • High school diploma or GED.
  • At least five years of experience in construction, design, maintenance, or operations.
  • Ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
  • Analytical and problem-solving skills.
  • Ability to build and maintain effective working relationships.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Excel or other spreadsheet tools.
  • Ability to retrieve and manipulate data from reporting tools.
  • Knowledge of and ability to use a range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

  • Scheduling or planning experience in the utility or construction industry.
  • Strong organizational and multitasking skills.
  • Strong project execution and follow-through skills.
  • Bachelor's degree in business administration, construction management, or a related field.
  • Previous work experience in the electric utility industry.

Responsibilities

  • Adjust planned schedules daily and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress updates from frontline leaders.
  • Review approved incoming designed work outside the normal scheduling window, maintain visibility into the real-time work queue, and assign new tasks to manage exception work.
  • Review work packets before assigning work.
  • Coordinate equipment, complete just-in-time prerequisites, and request materials needed to complete work.
  • Ensure the work acceptance process is completed properly and coordinate site checking and job readiness.
  • Identify necessary project changes and communicate them to appropriate personnel.
  • Manage crew work rejections, triage additional work requests, and adjust schedules to accommodate disruptions while maintaining promised start dates.
  • Communicate schedule updates to frontline leaders, crews, and other stakeholders to reduce nonproductive field time.
  • Work effectively with local supervisors and build and leverage partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency.

Benefits

  • Spot On Bonus
  • Medical/pharmacy plan
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Dependent care flexible spending account
  • Health care flexible spending account
  • Health savings account for employees enrolled in an eligible health plan
  • Limited-purpose flexible spending account for employees enrolled in an eligible health plan and HSA
  • Transportation reimbursement account
  • Short-term disability
  • Long-term disability
  • Employee Assistance Program
  • Fitness center reimbursement for employees enrolled in an eligible health plan
  • Tuition reimbursement
  • Transit programs
  • Employee recognition program
  • Pension
  • 401(k) plan
  • Paid time off
  • Holidays
  • Volunteer paid time off
  • Parental leave
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