Operations Coordinator- Remote

Ryder Supply Chain Solutions • New Albany, OH

2d • $18 - $20 • Remote

About The Position

Ryder is hiring a remote Operations Coordinator for its Supply Chain Solutions division in New Albany, Ohio. The role is described in the job summary as Network Carrier Coordinator and manages relationships with network carriers to support standard operating procedure compliance, delivery performance, timely billing, and customer satisfaction. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is exempt and paid twice per month; the compensation range is $18.00 to $20.00 per hour, depending on experience.

The coordinator handles delivery documentation and order research, schedules orders with network carriers, processes and monitors return authorizations, investigates older orders to confirm delivery, responds to invoice questions, updates order completion dates, and supports the Operations Supervisor. A bachelor's degree is preferred, and at least one year of related experience is required. Candidates must be authorized to work for any employer in the United States without current or future visa sponsorship.

Requirements

• One year or more of related experience.
• Operations background in logistics and/or transportation.
• Organization skills.
• Ability to understand and follow work procedures.
• Verbal and written communication skills.
• Ability to build professional relationships.
• Practical learning skills.
• Meet corporate competency model requirements.
• Authorization to work for any employer in the United States without requiring current or future visa sponsorship.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers.
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report and work with Network Carriers to schedule orders.
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, and Not in iDirect RAs for all locations.
• Manage the monthly Open RA report.
• Research orders on the “Over 50” report by obtaining proof of delivery from the Network Carrier or following up with customers to confirm delivery, then update the system so the client can be invoiced.
• Respond to pending invoice questions from the Network Carrier Invoicing Team.
• Validate and update complete dates in iDirect for orders with a scheduled date.
• Assist the Operations Supervisor with building return trucks.
• Serve as backup for the Operations Supervisor’s phone and email.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits start at 30 days.
• 401(k) savings plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, cars, appliances, travel, and more.
• Paid major holidays.
• Paid time off within the first year.
• Up to 12 weeks of paid maternity leave.
• Full-time benefits include medical, prescription, dental, vision, life insurance, and disability insurance options; paid time off for vacation, illness, bereavement, family and parental leave; and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed