Operations Analyst Jobs

About The Position

Requirements

• Knowledge in Federal and State laws, rules, regulations and procedures and ADOA and DES rules, policies and procedures related to work assignments.
• Knowledge in ADOA classification/compensation guidelines.
• Knowledge in ADOA salary structure.
• Skill in reading, interpreting, understanding and implementing department and administrative policies and procedures.
• Skill in researching, collecting, analyzing, editing data and reporting information.
• Skill in independent problem-solving and decision-making in the area of assignment.
• Skill in handling daily demands, changing priorities and adapting to rapid changes in workload as required.
• Ability to work independently while functioning as an integral part of the unit's structure.
• Ability to listen attentively to customer needs and provide appropriate, timely responses and guidance.
• Ability to provide professional customer service to both management and customers.
• Ability to demonstrate continuous effort to improve operations, decrease turnaround times and streamline work processes.
• Ability to maintain sensitive and confidential information and exercise a high degree of discretion and independent judgment.
• Ability to review issues and make well-reasoned and fully supportive recommendations within the framework of laws, rules and regulations.
• Driver’s License Requirements (if driving is an essential function).
• Successfully pass background and reference check.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor’s Degree in Human Resources or closely related field.
• Two (2) years’ experience as an Intermediate Human Resources Analyst or equivalent experience.
• Relevant HR Certification.

Responsibilities

• Serves as the senior subject matter expert for Classification and Compensation for the division and the lead specialist for all personnel work within the division.
• Provides expert-level technical analysis and review, guidance, and training to other professionals within the division.
• Conducts quality assurance reviews for all personnel, classification, and requisition actions submitted.
• Conducts salary analysis.
• Submits all actions to DES HRA for processing into AZ360 within established deadlines and follows up on outstanding items.
• Pends all actions uploaded to OnBase for quality review and notifies HRA of any input errors or delays.
• Maintains confidential records and documentation related to all personnel actions, including active and inactive employee personnel files for DBME.
• Prepares updates, establishments, and reallocation packets for submission to HRA based on AD's request and division needs.
• Reviews and completes PD requests submitted by Hiring Managers, Management, and Field HR Business Partners, conferring with requesters for clarification.
• Tracks all PD actions submitted to HRA for timeliness and completion.
• Completes special projects as assigned.
• Reviews and submits Hiring Request Forms for approval and forwards them to Talent Acquisition, ensuring positions are authorized to fill and reviewing for accuracy.
• Maintains the division's official organizational charts and inputs all supervisor changes into AZ360.
• Works closely with HRA, Payroll, and other personnel agencies/offices.
• Serves as a Performance Management Administrator, reviewing evaluation completion reports, contacting liaisons and managers, and assisting with evaluation-related issues.
• Acts as Division timesheet proxy.
• Serves as Division lead during the state's annual Open Enrollment, I-9 verification, and OnBoarding process.
• Meets with DBME Management and Liaisons to discuss and resolve outstanding personnel actions.
• Handles confidential HR actions for the Executive Leadership Team, including the Assistant Director's Office, Business Office, and Systems.
• Attends all ADOA and DES training, workshops, and meetings relevant to the assigned position.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities