Operations Analyst Jobs

About The Position

Requirements

• 4+ years of experience in a Sales Operations or related operational/strategic role supporting sales organizations in a dynamic, high-growth environment
• Demonstrated ability to design, implement, and scale sales processes and policies, with strong organizational skills and the ability to manage projects from end-to-end
• Proficiency in Salesforce and the broader sales technology ecosystem; ability to build and maintain reports, dashboards, and operational workflows
• Strong analytical skills with comfort performing quantitative analysis on large data sets to surface insights, track KPIs, and inform business decisions
• Proven ability to manage complex, cross-functional programs and coordinate across multiple stakeholders with competing priorities
• Strong written and verbal communication skills; experience partnering with and presenting to senior and executive leadership
• Proactive, adaptable, and able to operate independently with strong business judgment in a fast-moving environment
• Bachelor's degree or higher; business, finance, economics, or related field is a plus

Nice To Haves

• Experience supporting channel, reseller, or partner sales programs at a B2B SaaS company
• Familiarity with partner relationship management tools or indirect sales systems
• Experience working closely with deal desk, finance, or partner programs teams on cross-functional process design

Responsibilities

• Partner directly with partner leadership and the partner programs team to support day-to-day partner operations, serving as the primary Sales Ops point of contact for all partner sales needs.
• Implement and manage all partner sales processes, ensuring they are scalable, repeatable, and aligned with Samsara's global sales policies and systems.
• Contribute to the strategic design of new partner programs, including operational playbooks, cross-functional alignment, and change management execution as new programs are launched.
• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end.
• Serve as the subject matter expert on all sales processes that involve channel partners, advising on solution design, system enhancements, and 'run-the-business' items.
• Devise and implement new solutions that solve complex project-level issues, including improvements and UAT for tools such as Salesforce used across the partner sales organization.
• Proactively identify and prioritize process and system improvements that enhance productivity for partner-facing sales teams.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Benefits

• performance-based bonus/variable pay
• equity (for eligible roles)
• flexible, employee-led remote model
• professional development stipend
• comprehensive health and parental leave plans