Workday Operations Analyst

LKQ Corporation•Nashville, TN

2d•$80,000 - $119,000

About The Position

The Workday Operations Analyst safeguards the security of the Workday HRIS platform, enabling HR and the business to operate with confidence. In partnership with HRIS colleagues and business stakeholders, the role strengthens platform governance and controls, supports audit and compliance readiness, and helps ensure Workday meets evolving organizational needs. The position is not responsible for supervising employees.

Requirements

Understanding of Workday modules, data structure, security model, and configuration options.
Clear understanding of overall HR processes, including knowledge, terminology, and best practices to translate business requirements into meaningful end-user solutions.
Understanding of user roles, permissions, and security settings within Workday to ensure data confidentiality and access control.
Ability to configure and customize Workday modules to align with organizational processes, such as defining custom fields, business processes, and workflows.
Ability to manage multiple complex tasks and projects simultaneously, meet deadlines, and ensure successful project delivery.
Strong collaboration and communication skills to work with cross-functional teams and business stakeholders, understand their needs, and translate them into business solutions.
Attention to detail to ensure data accuracy, consistency, and compliance with data standards.
Willingness to stay updated on Workday updates, enhancements, and industry trends to continuously improve system utilization.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, and related tools; ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Ability to handle routine, somewhat repetitive problems generally solved by following clear directions and procedures.
Ability to make decisions that generally affect one's job or assigned functional area.
Ability to set personal goals and determine how to achieve defined results with few or no guidelines, while working under broad supervisory guidance and overall direction.
Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

Administer Workday Help configuration, routing, queues, categorization, and case-management processes.
Perform Workday security administration, including approved access changes, security assignments, access reviews, testing, troubleshooting, and supporting documentation.
Manage HRIS request intake, assessment, triage, routing, escalation, and follow-up.
Coordinate Workday release planning, readiness activities, stakeholder communications, and completion tracking.
Coordinate regression testing, including testing schedules, participant assignments, completion tracking, issue documentation, and escalation of outstanding defects.
Maintain HRIS platform and operational documentation, including procedures, configuration documentation, process inventories, support materials, testing documentation, governance records, and other documentation necessary to support consistent HRIS operations and knowledge retention.
Coordinate HRIS audit-evidence activities, including periodic access reviews, testing assignments, evidence collection, completion tracking, and issue follow-up.
Monitor Workday business processes and operational activity; facilitate resolution of stalled, failed, aging, or exceptional transactions.
Administer the HR knowledge-article platform, including configuration, permissions, categorization, and workflows.
Identify and support opportunities to improve HRIS platform operations, controls, documentation, and service delivery.
Assume other duties as assigned.