HR Operations Onboarding Analyst
About The Position
This Analyst-level role within the HR Operations Onboarding team supports the end-to-end onboarding process and ensures onboarding activities are completed accurately, on time, and in accordance with established policies and procedures. Key areas include new-hire onboarding, background-check processing, managing onboarding requirements, coordinating with internal and external stakeholders, and supporting HR Operations initiatives and process improvements. The Analyst works closely with HR Business Partners, Talent Acquisition, and other internal partners to help deliver a seamless onboarding experience. The role calls for strong organizational skills, attention to detail, the ability to manage multiple priorities, and discretion when handling confidential and sensitive information.
Requirements
- 2–5 years of relevant experience in HR Operations, onboarding, HR administration, recruiting operations, or a related HR function.
- Working knowledge of HR processes, principles, and practices.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Excellent organizational skills and a high degree of attention to detail and accuracy.
- Ability to manage multiple priorities and cases effectively in a deadline-driven environment.
- Strong problem-solving skills, including the ability to identify issues and determine when escalation is appropriate.
- Strong written and verbal business communication skills.
- Ability to communicate professionally and effectively with stakeholders across different levels of the organization.
- Ability to maintain confidentiality and handle sensitive and personal information with discretion.
- Collaborative team player with the ability to work independently within established processes and guidelines.
- Must live within a reasonable commuting distance of the SMBC office location.
Nice To Haves
- Experience with SuccessFactors, Workday, Oracle, or similar HR platforms.
Responsibilities
- Manage assigned onboarding activities for new hires, including background-check processing and other pre-employment requirements.
- Administer assigned HR data management activities, including data entry, review, validation, and reconciliation within HR systems.
- Review onboarding documentation and employee information for completeness and accuracy, and follow up on outstanding requirements.
- Respond to inquiries from employees, candidates, HR Business Partners, Talent Acquisition, and other stakeholders about onboarding processes and requirements.
- Partner with internal stakeholders and external vendors to resolve routine onboarding issues and support timely completion of onboarding activities.
- Identify onboarding issues, exceptions, or potential compliance concerns and escalate complex matters to senior team members or the team lead as appropriate.
- Maintain employee documentation and personnel records in accordance with established processes and requirements.
- Maintain accurate onboarding trackers, records, and related documentation.
- Assist with reporting, data requests, reconciliations, and audit-related requests as assigned.
- Support compliance with internal policies, procedures, and applicable onboarding requirements.
- Maintain and update onboarding procedures, job aids, and process documentation.
- Identify opportunities to improve onboarding processes, controls, and the overall onboarding experience.
- Support HR transformation initiatives, system enhancements, testing, and cross-functional projects as needed.
- Provide support to other HR Operations processes as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
