HR Operations Analyst

UPMC•Pittsburgh, PA

3d•Hybrid

About The Position

The HR Operations Analyst supports governance, compliance, operational effectiveness, and financial stewardship across the Human Resources function. The role helps ensure HR policies, procedures, controls, and operational processes are effectively designed, implemented, monitored, and improved to support organizational objectives. It provides analytical, project management, and operational support across HR functions, using data, governance practices, risk management principles, and performance metrics to promote consistency, efficiency, compliance, and accountability. The analyst works closely with HR Centers of Excellence, HR Shared Services, Finance, Compliance, Legal, Internal Audit, and operational leaders to strengthen HR effectiveness and support strategic decision-making. This is a regular, full-time position with flexible, hybrid work arrangements. The ideal candidate has strong communication, time-management, and organizational skills and an interest in workplace governance.

Requirements

Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Finance, Public Administration, Organizational Leadership, or a related field.
At least three years of experience in Human Resources, Operations, Governance, Compliance, Finance, Internal Audit, Business Analysis, or a related analytical role.
Strong communication, time-management, and organizational skills.
Interest in workplace governance.

Nice To Haves

Master's degree.
Experience supporting policy governance, compliance programs, risk management, financial analysis, process improvement, or operational effectiveness initiatives.
Healthcare industry experience.

Responsibilities

Support and continuously improve HR governance frameworks, operating standards, and decision-making processes; coordinate governance meetings, maintain documentation, track action items, and monitor progress against objectives.
Evaluate HR processes, programs, and services to identify opportunities to improve efficiency, quality, service delivery, and employee experience.
Develop and maintain process maps, standard operating procedures, workflows, and operational documentation.
Monitor operational performance measures and KPIs and provide recommendations to leadership.
Coordinate the development, review, maintenance, and communication of HR policies, procedures, and operational guidelines; manage review schedules, stakeholder approvals, and version control.
Ensure procedures align with applicable policies, regulatory requirements, and operational needs; assess policy effectiveness and recommend revisions in response to regulatory changes, business needs, or identified risks.
Partner with HR subject matter experts to standardize practices and support consistent interpretation and application of policies across the enterprise.
Support HR compliance activities related to regulatory requirements, accreditation standards, organizational policies, and employment-related obligations; monitor controls and assist with identifying risk exposure.
Coordinate internal and external audits, assessments, and documentation requests; track findings, corrective actions, and remediation plans and maintain audit-readiness and compliance records.
Analyze compliance trends and metrics to identify emerging risks and improvement opportunities.
Support HR budget planning, expense tracking, forecasting, and financial reporting; monitor expenditures and identify cost-containment, efficiency, and resource-optimization opportunities.
Assist with vendor management, including invoice review, contract tracking, and performance monitoring; prepare analyses and reports on HR operational costs, workforce investments, and program effectiveness.
Partner with Finance to monitor budget performance and support financial decision-making.
Collect, analyze, and interpret workforce and operational data; develop dashboards, scorecards, reports, and presentations covering operational, compliance, financial, and governance outcomes.
Monitor trends and performance metrics, provide actionable recommendations to leadership, and ensure the accuracy, integrity, and reliability of HR data, reporting, and operational measures.
Support planning, coordination, and implementation of strategic HR and operational initiatives; develop project schedules, status reports, presentations, and executive summaries.
Coordinate cross-functional project activities, risks, issues, and stakeholder communications; help evaluate initiatives using defined success measures and operational outcomes.
Collaborate with HR Business Partners, Centers of Excellence, Shared Services, Finance, Compliance, Legal, Internal Audit, and business leaders to resolve operational challenges and improve governance outcomes.